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Windows 7: Pls help admin login failed to load


29 Jun 2010   #1

uk
 
 
Pls help admin login failed to load

Pls could someone help me, i have my admin account and a seperate user account for the kids, but recently i tried to login to my admin account and it says user service account failed to load and will not let me log in, i can't use system restore from the kids account as it asks for my admin password which is correct but error comes up that it can't find it. iv tried searching this error and other windows 7 customers have had the same problem, but how can i fix it if i cannot log in as i need my files etc from my own account and have no control from the kids account. I do not have the windows instalation disc as my laptop didn't come with one, it was already installed but i do have 3 disc which i created when i got the laptop.

My System SpecsSystem Spec
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29 Jun 2010   #2

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
 
 

Brink made this handy Tutorial for Vista and it applies to Windows 7 and should be of great assist to you. The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

Welcome to the Seven Forums
My System SpecsSystem Spec
29 Jun 2010   #3
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello conifer, welcome to Seven Forums!



If the suggestion by fishnbanjo doesn't do it, have a look at the tutorial at the link below to see if it will help, be sure and choose a restore point before the issue started; don't forget to post back to keep us informed.


How to Use System Restore to Change User Account Password
My System SpecsSystem Spec
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30 Jun 2010   #4

uk
 
 
outcome

Thanks i tried your link and it was helpful though i had to use my recovery discs which has got me my admin priveledges back, but lost all my pics and files and saved games etc, i did use the option for recover files and not delete them, and it did state they will be in a back up but i can't find them not sure what that means, and not sure where they would be, main thing is though it's all working fine and i have my admin account Thanks
My System SpecsSystem Spec
30 Jun 2010   #5
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello again conifer.



I'm glad you got the account back but here's a long shot, maybe the pics and data got placed in a file called Windows.old, look at my snip to see where it may be though it's a real long shot but have a look and let us know.

click image to enlarge
Name:  Old.jpg
Views: 26
Size:  83.3 KB


My System SpecsSystem Spec
04 Jul 2010   #6

uk
 
 
found

Hi again and thank you for getting back to me, sorry i took so long to reply my partner has needed the laptop mostly this weekend, i am glad to tell you i have found all my old files where you told me to look and was able to recover them, and ust want to say a big thank you for the easy instructions and your advice, we really appreciate it, i would never of known they were there, thank you again and if we ever have any future problems we will be sure to discuss them here.
THANK YOU
My System SpecsSystem Spec
04 Jul 2010   #7
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello again conifer.



I'm very pleased you were able to recover the data, thank you for the update.
My System SpecsSystem Spec
04 Jul 2010   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Its hard to follow the astute advice of BFK, but you may want to make a password reset disc, now. In the event of future problems you will be all ready to go.

Password Reset
My System SpecsSystem Spec
04 Jul 2010   #9
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by richc46 View Post
Its hard to follow the astute advice of BFK, but you may want to make a password reset disc, now. In the event of future problems you will be all ready to go.

Password Reset


Very good idea Rich, thanks!
My System SpecsSystem Spec
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 Pls help admin login failed to load




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