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Windows 7: New build, fresh install of Win7 home prem. Issues


02 Jul 2010   #1

Windows 7 Home Premium
 
 
New build, fresh install of Win7 home prem. Issues

Ok, so I built a new PC lastnight and proceeded to install what I thought to be Windows 7 Home Premium 64bit. After the installation was done, I checked system properties and it's showing as a 32bit OS.

Here are my system specs:
AMD Phenom II x6 1055T Thuban 2.8Ghz Processor
4Gb of G.Skill Ripjaws DDR3 1600 Ram
Gigabyte GA-890GPA-UD3H AM3 AMD 890GX Mobo
Onboard Video ATI Radeon HD 4290
Antec Earthwatts 650w continuous PSU (Crossfire ready)
Onboard Audio Realtec ALC892

When I try and check my Windows Score it says it can't rate my machine due to missing proper multi-media devices.

Basically, what i am asking is:
1) How can I tell that the disk I used was infact 64bit
2) Can my onboard video chipset cause it to not install as 64bit.
3) Did I simply get swindled and was i given a 32bit version instead?
4) Should the install disk prompt me for 64 or 32 bit installs?
I am completely lost with this, as I definitely want the 64bit version and would gladly pay for the upgrade from Home premium to Ultimate 64bit if that's the case, or buy a new copy.

I bought the disk from an ex Dell employee and it's legit (key wise), and labeled as 64bit, but is not offering me any options to choose 64bit installation. Only installing as 32bit.

Any help would be great! Thanks in advance.

My System SpecsSystem Spec
.

02 Jul 2010   #2

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
 
 

Simply go to Control Panel > System, the screen there tells you what you need to know as far as the OS is concerned.
My System SpecsSystem Spec
02 Jul 2010   #3

Windows 7 Home Premium
 
 

At work right now, will update with a reply as soon as I get home.
I may actually head there for lunch break. Thanks for the quick reply.
My System SpecsSystem Spec
.


02 Jul 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

First the important things. Type version in search and lets verify the version and edition of Windows 7 that you are using.
My System SpecsSystem Spec
02 Jul 2010   #5

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by fishnbanjo View Post
Simply go to Control Panel > System, the screen there tells you what you need to know as far as the OS is concerned.
It definitely says 32bit OS.
My System SpecsSystem Spec
02 Jul 2010   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Wow a triple header 3 posts at the same time.
My System SpecsSystem Spec
02 Jul 2010   #7
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

After typing 'version' in the start box, click on "show which operating system your computer is using".
My System SpecsSystem Spec
02 Jul 2010   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

What did it say on the DVD? Did you get two? If so one is 32 the other is 64. I think this is where the error may have occured.
My System SpecsSystem Spec
02 Jul 2010   #9

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

hi MrBentley, was it an OEM disc ? , have you contacted the former employee ?
My System SpecsSystem Spec
02 Jul 2010   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

A legit 64 bit DVD will install as such. You will not be offered a choice during the install.
My System SpecsSystem Spec
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 New build, fresh install of Win7 home prem. Issues




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