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#1
Blocked admin account
This actually comes from a topic on another forum site that does not see many users these days. I have tried to help this person, but to my knowledge he has not found a solution and Microsoft refuses to help in any way.
"My daughter's user ID was the admin account for her new laptop running Windows 7. She went outside, leaving it running. My 13-year old grandson, as a joke, made her a standard user and his user account the admin account. The problem is this: my daughter had used Windows 7's parental controls to block his then standard user account 24/7 to keep him off of her computer. Now that his is the admin account, Windows will NOT let that account logon. It says, “logon failure: account logon time restriction violation” any time we try to login using the admin account. Even "Run As Administrator" generates this message."
I told him how to contact Microsoft, and he replied saying that MS keeps telling him they don't help with forgotten passwords. His daughter explained as clearly as possible the situation, and after a pause the person said the same thing over again. The most recent thing I advised was that he try doing a system restore in safe mode, but I have not heard back. Will a system restore reverse the account type change? Any other ideas on how to fix this?
I'm honestly just curious at this point and would like to know how to solve such a problem in the future.