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Windows 7: Help & Support not working

20 Jul 2010   #11
severedsolo

Windows 7 Ultimate X64 SP1
 
 

Dont worry about Rep A Guy I dont do this for rep, I do it because it helps me learn too

@OP: Please let us know how you get on If its a fix, then thats great, if not then we'll have to get our thinking caps back on again.


My System SpecsSystem Spec
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21 Jul 2010   #12
DPH159

Windows 7 (32bit)
 
 

Thanks a lot for all!

The problem solved completely- now Help&Support works fine! I deleted two registry keys:

HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Assistance\ Client\ 1.0\ Namespaces\ OEM\ en-US\ Titles

and

HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Assistance\ Client\ 1.0\ Namespaces\ OEM\ ru-RU\ Titles

Thanks one more time,
Forum is a real power!
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 Help & Support not working




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