Windows 7 - Help! A problem in windows seven installation

medoelbana · 07-19-2010

Hi
when i try to install windows seven , this error message appears:
STOP : (000021a { Fatal System Error }
The initial session process or system process terminated unexpectedly with a status of 0x000000
(0xc0000001 0x001003a8)
The system has been shut down

directly after the initial loading files is finished
please i want your help
thanks

karlsnooks · 07-19-2010

Two suggestions:
1. Update your system specs. Download and use Speccy to get all your system spec info.
http://www.piriform.com/speccy

2. Go to the website of your motherboard manufacturer and update the bios.

medoelbana · 07-19-2010

thanks very much
i'll try it

DeaconFrost · 07-19-2010

Was this computer working perfectly before you tried to install Windows 7?

medoelbana · 07-19-2010

yes it works well

DeaconFrost · 07-19-2010

How are you installing Windows 7? Is it from a disc or a flash drive? If it is a disc, is it a copy, or real Microsoft media?

medoelbana · 07-19-2010

i install it from a disk
but it is installed properly in other boards
i also have the same problem with vista installation
my board is msi ms 7267

DeaconFrost · 07-19-2010

Is the disc real, or a copy? Did you use this same disc to install on other systems? If so, was that using the same DVD drive?

If Vista is failing on the same system as well, you likely have a hardware issue, or a BIOS issue. Try resetting the BIOS to the defaults or updating it if an update exists.

medoelbana · 07-19-2010

okay but is this update safe?

DeaconFrost · 07-19-2010

The BIOS update? It is safe, as long as you follow the instructions.

Windows 7 - Help! A problem in windows seven installation

Help! A problem in windows seven installation problems?