Hello everyone. I need your help
PC is a Gateway FX series specs:
Windows 7 64-bit (upgrade CD from Vista)
Intel i7 950
GeForce GTX 285
Avast! free home virus
The issue is that any time I play ANY game, when I try to shut down the computer, it stays at the "Shutting Down" phase forever and then after 15-20+ min, sometimes it re-starts itself.
Of note, is that when this happens and I manually shut the computer off, and turn it back on I get a "Windows has recovered from an unexpected shutdown" message. and the error ID is BlueScreen-something.
This does NOT occur when I use the PC for anything else such as browsing the internet. No matter what game it is, any time I play a game (not counting minesweeper, solitaire, etc), the computer will not shut down.
seem to be up to date. Any ideas on what could be causing this?
Thanks in advance. Figured I would try here before paying someone to fix it.