laptop running windows 7 blacked out then started glitching

doolittlesy · 24 Jul 2010

ok well i was on my laptop and it randomly turned black and acted like i shut the lid so basically it went into sleep mode. so i had to close the lid and then open it again to make it turn back on. so after it started working again it started acting pretty strangely i already went into full details on this youtube video by recording it then using the annotationsso if you could watch this it would be great.
YouTube - whats wrong
and dont say its a virus 100% sure its not a virus

for the others that dont want to watch the video its basically really glitching i cant click my bookmark page in google chrome i cant grab the scroll bar in IE and the start menu is super glitchy it seems like the code or something is messed up. it goes away sporradically too.

AussieGuy92 · 24 Jul 2010

try a system restore point if you have one and run a virus scan with malwarebytes. (Download the free version)

link: Malwarebytes

doolittlesy · 24 Jul 2010

its not a virus! and also i tried sytem restore last time this happened and it didnt work

Petey7 · 24 Jul 2010

If I'm not mistaken you are using spybot. Or at least that is what it looked like. We (as in everyone on the planet) can never be sure it is not a virus. Viruses slip past AVs and aren't detected on scans thousands of times a day. Malwarebytes does a good job of picking up some viruses that others miss. If it doesn't pick one up we can try to see if something else could cause it, but it is one of the most likely problems and can be fixed without a reinstall.

doolittlesy · 24 Jul 2010

whats spy bot?

Petey7 · 24 Jul 2010

Its an antivirus/antispyware program. In that case I have no clue what I saw on you screen in that video. Maybe I missed an annotation. What makes you so sure its not a virus? A virus could easily cause the symptoms you have and I have actually seen a virus do something similar. The OS was XP, and the browser was IE, but she also couldn't open her favorites. Most of the other symptoms weren't there, but the point remains.

doolittlesy · 25 Jul 2010

oh ive run about 5 total malware scans norton mcafee and avira antivirus(not at the same time i know the rules) and it comes back and goes away sporradically and that site you gave me didnt show up. you might have seen fraps on my screen thats what i was using to record.