laptop running windows 7 blacked out then started glitching

doolittlesy

New member
ok well i was on my laptop and it randomly turned black and acted like i shut the lid so basically it went into sleep mode. so i had to close the lid and then open it again to make it turn back on. so after it started working again it started acting pretty strangely i already went into full details on this youtube video by recording it then using the annotationsso if you could watch this it would be great.
YouTube - whats wrong
and dont say its a virus 100% sure its not a virus

for the others that dont want to watch the video its basically really glitching i cant click my bookmark page in google chrome i cant grab the scroll bar in IE and the start menu is super glitchy it seems like the code or something is messed up. it goes away sporradically too.
 

My Computer

OS
idk
try a system restore point if you have one and run a virus scan with malwarebytes. (Download the free version)

link: Malwarebytes
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion p6795a
OS
windows 7 64 bit
CPU
intel core i5 3.30GHz Quad Core
Motherboard
HP
Memory
6gb
Graphics Card(s)
AMD RADEON HD 6450 1GB Dedicated
Sound Card
ATI HIGH DEFINITION SOUND
Monitor(s) Displays
LG
Screen Resolution
16:9 Hd
Hard Drives
1TB
Cooling
Fan
Keyboard
Wireless
Mouse
HP wireless keyboard and mouse
Internet Speed
fast enough
Other Info
Beast Of A Machine!
If I'm not mistaken you are using spybot. Or at least that is what it looked like. We (as in everyone on the planet) can never be sure it is not a virus. Viruses slip past AVs and aren't detected on scans thousands of times a day. Malwarebytes does a good job of picking up some viruses that others miss. If it doesn't pick one up we can try to see if something else could cause it, but it is one of the most likely problems and can be fixed without a reinstall.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
Its an antivirus/antispyware program. In that case I have no clue what I saw on you screen in that video. Maybe I missed an annotation. What makes you so sure its not a virus? A virus could easily cause the symptoms you have and I have actually seen a virus do something similar. The OS was XP, and the browser was IE, but she also couldn't open her favorites. Most of the other symptoms weren't there, but the point remains.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
oh ive run about 5 total malware scans norton mcafee and avira antivirus(not at the same time i know the rules) and it comes back and goes away sporradically and that site you gave me didnt show up. you might have seen fraps on my screen thats what i was using to record.
 

My Computer

OS
idk
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