ATI 5750 problem

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  1. Posts : 8
    Windows 7
       #1

    ATI 5750 problem


    Hi. I've just recently bought a ati 5750 1 gig. and have been trying to get it work but as soon as I turn on the power, everything starts running but there is only a black screen.

    I've tried uninstalling my onboard video, set the primary video to PCI in bios, tested different monitors, haven't upgraded my bios since im having trouble w/ that.

    I've searched through google and found otheres w/ the same problem but none of their solutions seem to work for me.

    P.S. I have a brand new 600W psu for the card.
      My Computer


  2. Posts : 842
    Windows 7 Ultimate 64 - OEM Service Pack 1
       #2

    I would suggest that you take the card out and reseat it and make sure it is in correctly.


    Steve
      My Computer


  3. Posts : 8
    Windows 7
    Thread Starter
       #3

    Well I've been taking it in and out of the case all day yesterday so I don't think thats a problem.

    I've read in my searches that my mobo is just old. Does that mean a mobo upgrade or a gpu downgrade will do the trick?
      My Computer


  4. Posts : 6,879
    Win 7 Ultimate x64
       #4

    Your motherboard is fine. Stupid question time, you remember to connect the monitor to the video card and not the port for the onboard video?
      My Computer


  5. Posts : 8
    Windows 7
    Thread Starter
       #5

    Yes. If the new card is installed neither the onboard video or the card works, hence all the in and outs I had to do yesterday.

    Well I have just found HP has stopped supporting my mobo years ago so a bios update is out of the question.
      My Computer


  6. Posts : 6,879
    Win 7 Ultimate x64
       #6

    The onboard won't work once a video card is installed, in most cases it gets disabled automatically without having to make any changes in the bios. Back to the original question, the monitor connected in #1 or #2,

    ATI 5750 problem-h55.jpg
      My Computer


  7. Posts : 8
    Windows 7
    Thread Starter
       #7

    #2.
    Not that hard on my card since it doesn't have the blue port (DVI i think its called)
      My Computer


  8. Posts : 6,879
    Win 7 Ultimate x64
       #8

    You remember to connect the 6 pin PCI-E power connector to the card?

    P.S. Had to ask about where you had the monitor connected, seen too many over the years where they added a video card but left the monitor connected to the onboard ports.
      My Computer


  9. Posts : 8
    Windows 7
    Thread Starter
       #9

    haha. i understand. Made that mistake a few times yesterday.

    And yes I connected the 6 pin power connector.
      My Computer


  10. Posts : 6,879
    Win 7 Ultimate x64
       #10

    It could be a bios incompatibility (have seen a few boards that it happened on, and depending on age a bios update was issued by the board manufacturer), which if that is what it is with yours being a HP means you are basically SOL unless you can convince them to update it.

    It is also possible that you got a DOA card (that happens too). If you can test it in another computer. If not take it back to where you got it and have them test it.
      My Computer


 
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