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Windows 7: Radeon hd3650 to blame for BSODs/sketchy performance?


17 May 2009   #1

7077
 
 
Radeon hd3650 to blame for BSODs/sketchy performance?

Just installed Radon HD 3650 - then did a clean install of windows 7 from XP. Unplugged all devices except logitech chordless keyboard/mouse (which windows recognizes as "usb-reciever").

After installing the OS, the system randomly restarted (no warnings, just an instant black screen, followed by reboot) 5, 10 sometimes 15 minutes after login. Since the issues appear Radeon related (I received a 4.7 for Gaming Graphics and a 4.8 for Graphics??), I turned off Aero, and have since had no restarts. But the performance still lags i think...

I do get a BSOD error message after crash and restart, but the one I just copied not notepad somehow dissappeared from desktop and now I'm not sure when it will crash next.

I have a feeling that there's a conflict with the integrated graphics - but Ive looked through the BIOS and can't figure out how to disable it =/

Anyways, hopefully the solution is right under my nose

The Specs: MSI athlon k9vgm-v via k8m890+vt8237A chipset
Processor AMD Athlon(tm) 64 X2 Dual Core Processor 5200+, 2699 Mhz, 2 Core(s), 2 Logical Processor(s)
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 2.00 GB
Available Physical Memory 1.31 GB
Total Virtual Memory 4.00 GB
Available Virtual Memory 3.23 GB
Page File Space 2.00 GB

Quote:
Display adapter type ATI Radeon HD 3600 Series Total available graphics memory 1791 MB Dedicated graphics memory 1024 MB Dedicated system memory 0 MB Shared system memory 767 MB Display adapter driver version 8.612.0.0 Primary monitor resolution 1920x1080 DirectX version DirectX 10



My System SpecsSystem Spec
.

01 Jun 2009   #2

7077
 
 

thanks for the help!!

Anyways, I finally was able to isolate the BSOD.

here it is. HOPEFULLY SOMEONE WILL BE ABLE TO DIAGNOSE

Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000004
BCP2: 85544024
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052209-15880-01.dmp
C:\Users\Denise\AppData\Local\Temp\WER-168897633-0.sysdata.xml
My System SpecsSystem Spec
01 Jun 2009   #3

7600.20510 x86
 
 

C:\Windows\Minidump\052209-15880-01.dmp

Upload that to http://***************/ and provide us a link when done.
My System SpecsSystem Spec
.


01 Jun 2009   #4

7077
 
 

Quote   Quote: Originally Posted by torrentg View Post
C:\Windows\Minidump\052209-15880-01.dmp

Upload that to RapidShare: Easy Filehosting and provide us a link when done.
ohhh.. awesome.Thanks!! Give me 5min.
My System SpecsSystem Spec
01 Jun 2009   #5

7077
 
 

Quote   Quote: Originally Posted by torrentg View Post
C:\Windows\Minidump\052209-15880-01.dmp

Upload that to RapidShare: Easy Filehosting and provide us a link when done.
should i just upload that one or all of them?? (there's like 15)

damnit, it's giving me some bs about "admin permission" but I'm on an admin account!

UGHGYUHGIUHSDIGHSDGF
My System SpecsSystem Spec
01 Jun 2009   #6

7077
 
 

RapidShare: Easy Filehosting

RapidShare: Easy Filehosting

hope this helps! Do you need/want any more info about the setup??
My System SpecsSystem Spec
02 Jun 2009   #7

7600.20510 x86
 
 

ntkrnlpa.exe, Win32 error 0n2

Can't find anything to say exactly what is causing this.

Did you by any chance install CCCP? Uninstall it if so.

Also, make sure your LAN driver is most recent. And of course, video driver too.

Can't hurt to run from elevated command prompt:

sfc /scannow
My System SpecsSystem Spec
02 Jun 2009   #8

7077
 
 

Quote   Quote: Originally Posted by torrentg View Post
ntkrnlpa.exe, Win32 error 0n2

Can't find anything to say exactly what is causing this.

Did you by any chance install CCCP? Uninstall it if so.

Also, make sure your LAN driver is most recent. And of course, video driver too.

Can't hurt to run from elevated command prompt:

sfc /scannow
if CCCP got installed, it's not showing up - I really think it's some sort of conflict with the integrated video - the new radeon hd3650 should be cooking up a storm in Windows 7 right?

A 4.8 just doesn't make much sense. As for LAN & video drivers, what's the best/easiest way to make sure they're up-to-date other than going into the drivers panel and right-clicking for update??
My System SpecsSystem Spec
02 Jun 2009   #9
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote:
I really think it's some sort of conflict with the integrated video
The bios should disable it when a PCI-E video card is detected, but not always. Have you checked in the bios to see if there is a setting to disable it manually?

Quote:
the new radeon hd3650 should be cooking up a storm in Windows 7 right?

A 4.8 just doesn't make much sense.
Sounds about right for that card. That card is a low-end budget card, don't expect it to play much of any of the new games out at much more than a mix of low and medium (and more low than medium) settings.

Quote:
if CCCP got installed, it's not showing up


The only way that should happen is if you unselected it while installed the catalyst Suite, or you just downloaded the standalone driver, or if you only installed whatever driver was offered through Windows Update.

Quote:
As for LAN & video drivers, what's the best/easiest way to make sure they're up-to-date other than going into the drivers panel and right-clicking for update??
Please don't ever do that for a driver for a major piece of hardware, always go to the manufacturer's website. For your ATI card go here,

Drivers & Tools | GAME.AMD.COM

and just select the one for your OS (which gets updated once a month). For the LAN driver go to either MSI or if they don't have it go to Via Arena (same for the rest of any VIA drivers the board needs).
My System SpecsSystem Spec
02 Jun 2009   #10

7600.20510 x86
 
 

Haha when I said CCCP I meant the codec pack. Remove that if it's installed. I didn't mean the Catalyst Control (Center CCC).
My System SpecsSystem Spec
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 Radeon hd3650 to blame for BSODs/sketchy performance?




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