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Windows 7: Sapphire HD 5770

26 Oct 2010   #1

Windows Home 64 bit
Sapphire HD 5770

Ok, the problem I am having is that after I have updated my vid driver my computer will randomly do a physical memory dump and reboot. The specs listed are the only things that have been in the comp. Tried a fresh install and going with the most recent update and still have the same problem. Any ideas or suggestions??
OS Windows Home 64 bit CPU AMD Phenom II X4 965 Black Edition Deneb 3.4GHz Socket AM3 Motherboard MSI 790FX-GD70 AM3 AMD 790FX ATX AMD Motherboard Memory G.SKILL Ripjaws Series (4 x 2GB) 240-Pin DDR3 SDRAM Graphics Card(s) SAPPHIRE Radeon HD 5770 1GB 128-bit GDDR5 PCI (x2 CrossFire) Monitor(s) Displays HP w2338h Black 23" 5ms HDMI Widescreen LCD Monitor PSU Antec TPQ-1200 1200W Case Antec Twelve Hundred Black Steel ATX Full Tower

My System SpecsSystem Spec

27 Oct 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

Hello Vertavienq. Welcome to the Forum.

Have you tried uninstalling the new drivers and reinstalling the old ones?
Or, have you tried the "Roll Back" option under device properties in Device Manager?

Very often we see problems like this when the new driver package does not properly overwrite the old drivers. It is always "best practice" to completely uninstall all the old video drivers and software before installing the new package to avoid these kinds of problems.

See here:
Install ATI Drivers:
GPU-33: Graphics Driver Installation Instructions for Microsoft Windows 7

It may also be necessary to run DriverSweeper to make sure there are no conflicting driver remnants hanging around before you install the new package: Guru3D - Driver Sweeper
My System SpecsSystem Spec

 Sapphire HD 5770

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