Windows 7: Cant Open CCC (Catalyst Control Center)

I tried tapping it multiple times. Ill retry again 1 sec.

Being able to get into safe mode is something you have to nail down... especially if you're running ATI drivers... it is a must. However, don't forget to uninstall the drivers prematurely installed first.

My bad for the confusion. The entry under Add/Remove is ATI Catalyst Install Manager


And the reason you need to be in safe mode for driver sweeper is because Safe Mode uses the generic VGA driver and does not utilise any ATI related drivers / running processes. This allows it to remove it all.

Trying to remove any 'currently in use drivers / processes' is why Driver Sweeper wasn't playing nice.

Another way to remove the drivers is to uninstall in device manager (not in safe mode). However this will not remove CCC.


Also, I'm not sure if this relevant to you, but just in case - do not let Windows Update install the ATI drivers. A mismatched driver and an already installed CCC version can cause CCC to function incorrectly.

I had the very same problem, i fixed it by going to start > run and typeing in MOM.exe

after that CCC started up fine. you should try this

@smarteyeball
I tried in safe mode, still crashed on me. Any other ways without Driver Sweeper?

@atomfix
Didn't work, did the same thing as opening CCC, the cursor flickers then stops.

At what stage does DS crash - during Analyze or Clean?

And are you selecting the ATI entries only and did you uninstall the ATI Catalyst Manager through add/remove programs first prior to booting into safe mode and running Driver Sweeper?

DriverSweeper crashes at the clean part, analyzing goes through fine. But not the clean part.

And yes, i only selected "ATI Display" driver in the checkbox. Im running in safe mode and i removed ATI Catalyst Manager.

Just so I'm clear, you mean that you removed both the drivers and the CCC before you rebooted to safe mode, right?

Yes, i did.

Sorry, I forgot about this thread. I noticed your other one. My apologies

Firstly, try a previous version of Driver Sweeper. (maybe the latest version has some bugs for you)

Secondly - Manually create a Restore Point before attempting the following.



► Done in 'normal' mode

With ATI catalyst install manager already uninstalled:

(*NB The Microsoft Visual C++ 2008 Redistributable version that CCC installs should have already been removed by the uninstaller)


Ensure that the video driver in device manager is using the Generic VGA driver. If it's currently using an ATI driver, uninstall it.


Reboot into Safe Mode


► Done in safe Mode

Using Driver Sweeper, attempt to Clean entries individually, instead of all at once. If this works - repeat until you find the entry (or entries) that is crashing Driver Sweeper and attempt to remove it manually.


If Driver Sweeper is still crashing on individual items, regardless of entry - it's time to manually remove the entries yourself.



1. Use Driver Sweeper / Analyze to give a list of everything you need to remove. Do not attempt to Clean.

Basically, use the Analyze list as your manual 'hit guide'.


2. The easy part:

These are the folder locations an ATI Cat driver install creates. Manually delete these folders.

C:\AMD

C:\Program Files\ATI

C:\Program Files (x86)\ATI Technologies

* C:\ProgramData\ATI

* C:\Users\<YOUR NAME>\AppData\Local\ATI

* C:\Users\<YOUR NAME>\AppData\Roaming\ATI


(The last 3 are folders that are hidden by default. You need to make them visible)

In explorer, press alt to access the menu Tools > Folder options > View > You need to tick 'Show hidden folders, files and drives'


3. The tedious part:

Manually delete all ATI drivers/files found in the C:\Windows and sub-folders.



4. The harder part:

Open regedit and using the entries listed in Driver Sweeper, manually locate each registry entry and attempt to manually delete the keys. *NB Some keys may give a 'permission denied' when attempting to delete them.

After you have manually deleted as much as you can, re-run Driver Sweepers Analyze to see if you missed any.


Reboot normally, install Catalyst again and hope it bloody works properly this time