NVIDIA graphics card issue

DeeCazo said:

After doing a clean install of Windows 7 64-bit because of a computer crash I had that involved the "display drivers have recovered" error or whatever I have re-installed all my drivers except video ones.

I have an m15x alienware laptop that originally had Vista 32-bit and I upgraded to 7 64-bit so I can't use my support disc to install the video drivers.

Then whenever I try downloading the drivers off nvidia or any other site I can't get windows to start up and have to restore because it either freezes at the Windows Starting Up screen or I get the BSOD.

My graphics card isn't showing up in device manager so I can't even search for updates.


Everything else is working perfectly except the graphic stuff and with a gaming laptop that I also use for design work it doesnt mean much to me unless I can fix what is wrong with it.


Help will be very appreciated.

Have a look in the bios and make certain the "onboard video" is disabled

DeeCazo said:

Running it in safe mode didn't even let me install it which is probably why it crashed outside of safe mode.

It told me "The correct hardware isn't present" or something like that. I think that is my biggest problem is getting it identified.

DeeCazo, you may have the ATI Radeon ,not the Nvidia Drivers & Downloads

have a look in device manager see if a graphic card is listed

DeeCazo said:

The only thing listed is the "Standard VGA Graphics Adapter" and my support CD has the install drivers for NVIDIA and I also have a sheet saying what graphics card I have from alienware.

Like I said though because I went from 32 to 64 I cant use the disc and I cant update drivers because the nvidia card doesnt even appear.

I am dumbfounded.

click on the "blue" drivers and download link in my last post, that will take you to Dells' website to the driver page for your laptop ,download the Nvidia drivers from there they are Win7 64bit drivers

DeeCazo said:

I went on here to download the drivers yesterday and did everything except BIOS because I was told not to and then I am not sure what Nvidia driver to download because my graphics card is the 8800M-gtx while the options shown are:

GTX 460M

Geforce GT 240M

Geforce GTX 260M

What do you suggest I do. Should I update my BIOS then go into safe mode and start trying the nvidia drivers?

This is a tuff one Deecazo, are these the nvidia drivers you are trying to install NVIDIA DRIVERS 260.99 WHQL ? Your laptops bios should be up to date

try the auto-detect option on this page:

GeForce.com - Get the Most Out of Your GPU

if you have an nvidia card, this tool will recognize it.