Blue screen error because of graphics card driver problem


  1. Posts : 12
    Andhra Pradesh
       #1

    Blue screen error because of graphics card driver problem


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 117
    BCP1: 87A80008
    BCP2: 8DF2A8F2
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\111810-13369-01.dmp
    C:\Users\ESWAR\AppData\Local\Temp\WER-73195-0.sysdata.xml

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    graphic card isHD-R4350





    my dump file is up loaded





    PLEASE ANY ONE GIVE ME SOLUTION FOR THIS ERROR
    Last edited by eswar211; 20 Nov 2010 at 06:52. Reason: adding dump file
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    We will need the actual .dmp files for analysis.. Please follow these directions...

    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 12
    Andhra Pradesh
    Thread Starter
       #3

    please give me the solution
      My Computer


  4. Posts : 11,840
    64-bit Windows 8.1 Pro
       #4

    Your .dmp file is blaming atikmpag.sys (your video card driver) as the cause of this crash.. Download and run DriverSweeper to completly remove your old driver, then download and install the latest driver available from ATIs' support site..

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 117, {87a80008, 8df2a8f2, 0, 0}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+58f2 )
    
    Followup: MachineOwner
    ---------
    The following drivers are out of date and need to be updated...

    Code:
    8dfad000 8dff4f00   pvavsvid pvavsvid.sys Thu Apr 12 03:48:40 2007 (461DE458)
    8ebb5000 8ebda000   Rt86win7 Rt86win7.sys Thu Feb 26 04:04:22 2009 (49A65B16)
    95205000 95436180   RTKVHDA  RTKVHDA.sys  Tue Jan 13 06:14:10 2009 (496C7782)
    8a201000 8a368600   ZS211    ZS211.sys    Wed Dec 12 21:17:56 2007 (47609654)
      My Computer


  5. Posts : 12
    Andhra Pradesh
    Thread Starter
       #5

    i did wat u explained above


    it repeat the same problem
    Blue screen error because of graphics card driver problem Attached Files
      My Computer


  6. Posts : 11,840
    64-bit Windows 8.1 Pro
       #6

    Your new .dmp file is blaming avipbb.sys ( Avira antivirus ) Remove Avira with this tool and install Microsoft Security Essentials.

    Avira removal tool

    Microsoft Security Essentials

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c0000005, 8d8a4e37, 9b497478, 0}
    
    Probably caused by : avipbb.sys ( avipbb+3e37 )
    
    Followup: MachineOwner
    ---------
    You still have the same out of date drivers ...

    Code:
    8dfad000 8dff4f00   pvavsvid pvavsvid.sys Thu Apr 12 03:48:40 2007 (461DE458)
    8ebb5000 8ebda000   Rt86win7 Rt86win7.sys Thu Feb 26 04:04:22 2009 (49A65B16)
    95205000 95436180   RTKVHDA  RTKVHDA.sys  Tue Jan 13 06:14:10 2009 (496C7782)
    8a201000 8a368600   ZS211    ZS211.sys    Wed Dec 12 21:17:56 2007 (47609654)
      My Computer


 

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