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Windows 7: display drivers stop responding on ati 5870 10.11 drivers

02 Dec 2010   #1

Window 7 64 bit professional
 
 
display drivers stop responding on ati 5870 10.11 drivers

Hello all!
I'll try to explain my problem.
Last week I tried to update my ati 5870 drivers with the latest 10.11. I had 10.9 so far so good.
My problem is that with these drivers I got this message from windows : display drivers have stop responding and they've been recoveres (or something similar).
Same happened with drivers 10.10.
I had to roll back to drivers 10.9 and everything still runs fine.
I'm a bit sad since my computer is brand new (built it in august 2010), no overclock, nothing strange installed, and mostly used for World of Warcraft gaming. I like to keep my computer clean and I'm not used to test or stress or overclok it, but just to play my fav game.
Temperatures are more than fine checked everything...

My overall system :
mobo : ASUS p67 deluxe Vs
on i7 920
6 giga ram corsair
vga ATI Gigabyte HD 5870
SSD HD with WIN 7 64 Pro
Raptor HD with only World of Warcraft installed
1 tera HD for storage

My system runs fine with these drivers 10.9, but I'd like to keep it update also for the online game which is constantly updating to newer versions.

I kindly ask you to give me a solution to this issue of mine that is preventing me from sleeping....

Thanks a lot
Blue


My System SpecsSystem Spec
.

02 Dec 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Bluetta View Post
Hello all!
I'll try to explain my problem.
Last week I tried to update my ati 5870 drivers with the latest 10.11. I had 10.9 so far so good.
My problem is that with these drivers I got this message from windows : display drivers have stop responding and they've been recoveres (or something similar).
Same happened with drivers 10.10.
I had to roll back to drivers 10.9 and everything still runs fine.
I'm a bit sad since my computer is brand new (built it in august 2010), no overclock, nothing strange installed, and mostly used for World of Warcraft gaming. I like to keep my computer clean and I'm not used to test or stress or overclok it, but just to play my fav game.

My overall system :
mobo : ASUS p67 deluxe Vs
on i7 920
6 giga ram corsair
vga ATI Gigabyte HD 5870
SSD HD with WIN 7 64 Pro
Raptor HD with only World of Warcraft installed
1 tera HD for storage

My system runs fine with these drivers 10.9, but I'd like to keep it update also for the online game which is constantly updating to newer versions.

I kindly ask you to give me a solution to this issue of mine that is preventing me from sleeping....

Thanks a lot
Blue
Blue hi

New drivers are released to fix problems. they arent any faster, or better. Sometimes when they fix one problem they create another so why the urgent need to be on 10.11? Might be slower or not work at all


Ken J
My System SpecsSystem Spec
03 Dec 2010   #3

Window 7 64 bit professional
 
 

Hello and yes no point changing what works better but I have a heavy suspicion... Win 7 did mess the old and new drivers and now it looks like I have a cocktail of 10.6.- 10.10 amd 10.11 drivers... As I told you I had to recover the computer to the restore point before updating the drivers and notwitstanding this, if I check the dxdiag it says that I have ... 10.11 ....... In the ATI folders I can see all kind of trash from either 10.6 - 10.10 - 10.11 .... It looks like WIN 7 does not install properly the new drivers and keeps old ones and makes a mix of everything. With this sort of stuff my game is not freezing but I definitely dont like a mess like this in my new computer
My System SpecsSystem Spec
.


03 Dec 2010   #4

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Bluetta View Post
Hello and yes no point changing what works better but I have a heavy suspicion... Win 7 did mess the old and new drivers and now it looks like I have a cocktail of 10.6.- 10.10 amd 10.11 drivers... As I told you I had to recover the computer to the restore point before updating the drivers and notwitstanding this, if I check the dxdiag it says that I have ... 10.11 ....... In the ATI folders I can see all kind of trash from either 10.6 - 10.10 - 10.11 .... It looks like WIN 7 does not install properly the new drivers and keeps old ones and makes a mix of everything. With this sort of stuff my game is not freezing but I definitely dont like a mess like this in my new computer
Seems your drivers are messed up

I suggest uninstalling the drivers then using driver sweeper to remove leftover display driver files. Then reinstall the latest drivers in safe mode
My System SpecsSystem Spec
03 Dec 2010   #5

Window 7 64 bit professional
 
 

Quote   Quote: Originally Posted by yowanvista View Post
Quote   Quote: Originally Posted by Bluetta View Post
Hello and yes no point changing what works better but I have a heavy suspicion... Win 7 did mess the old and new drivers and now it looks like I have a cocktail of 10.6.- 10.10 amd 10.11 drivers... As I told you I had to recover the computer to the restore point before updating the drivers and notwitstanding this, if I check the dxdiag it says that I have ... 10.11 ....... In the ATI folders I can see all kind of trash from either 10.6 - 10.10 - 10.11 .... It looks like WIN 7 does not install properly the new drivers and keeps old ones and makes a mix of everything. With this sort of stuff my game is not freezing but I definitely dont like a mess like this in my new computer
Seems your drivers are messed up

I suggest uninstalling the drivers then using driver sweeper to remove leftover display driver files. Then reinstall the latest drivers in safe mode
also installation should be done in safe mode?
My System SpecsSystem Spec
03 Dec 2010   #6

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Bluetta View Post
Quote   Quote: Originally Posted by yowanvista View Post
Quote   Quote: Originally Posted by Bluetta View Post
Hello and yes no point changing what works better but I have a heavy suspicion... Win 7 did mess the old and new drivers and now it looks like I have a cocktail of 10.6.- 10.10 amd 10.11 drivers... As I told you I had to recover the computer to the restore point before updating the drivers and notwitstanding this, if I check the dxdiag it says that I have ... 10.11 ....... In the ATI folders I can see all kind of trash from either 10.6 - 10.10 - 10.11 .... It looks like WIN 7 does not install properly the new drivers and keeps old ones and makes a mix of everything. With this sort of stuff my game is not freezing but I definitely dont like a mess like this in my new computer
Seems your drivers are messed up

I suggest uninstalling the drivers then using driver sweeper to remove leftover display driver files. Then reinstall the latest drivers in safe mode
also installation should be done in safe mode?
It can be done in normal mode too
My System SpecsSystem Spec
04 Dec 2010   #7

Windows 7 Professional 64 bit
 
 

It's a known that the 10.11 drivers broke stuff fixed in the 10.9/10.10 drivers tho the fixes were supposedly for games other than Wow.
I'm switching to NV as I have just bought 2xGTX460's mostly because I have found the ATI drivers to be so flaky and the dev's should work for bethesda..they would be right at home.
I'm running 10.11 drivers atm and they seem to work fine with Wow (running 1920x1200 and ultra settings but BC2 is a whole nother thing.

I would think you need to get rid of all your old drivers and do a fresh install of 10.9 drivers. You dont need to install in safe mode tho..normal is quite fine

And as someone above said if your drivers work fine then don't update as it can open a new can of bugs
My System SpecsSystem Spec
20 Dec 2010   #8

Windows 7 Ultimate x86
 
 

I recently had to fix a video problem for a guy - "Display Drivr stopped responding & successfully recovered". It was a ATI Radeon HD 4300/4500. After trying a dozen solutions online, I found one myself that worked. I started up the CCC program, can't remember where the exact setting is but it's a panel with the temperature gages down the right hand side. There was a setting "Enable ATI OverDrive", when I disabled that everything seemed Ok. Seems like a lot of people are having similar issues. Hope this helps somebody.
My System SpecsSystem Spec
20 Dec 2010   #9

Windows 7 Ultimate 64bit
 
 

There may be a firmware update for your your gpu which might help .... BUT be really careful when doing this & follow all the instructions to the T.

You don't show the exact model no. of your card but here is an example from Gigabyte

GIGABYTE - Graphics Card - ATI - PCI Express Solution - Radeon HD 5000 series - GV-R587UD-1GD
My System SpecsSystem Spec
04 May 2011   #10

Window 7 64 bit professional
 
 

hello guys
I'm reviving this post since I could not find any solution since then
I tried all drivers that came after 10.9, formatted more than once to try new ones but the prob still persists.
I formatted on sunday and installed the last 11.4 drivers and again I got that "stop responding message"
I still wonder what happens in drivers after 10.9? I'm a bit depressed I cant update my computer ... what could I check? temperatures are fine and why old drivers work and all the drivers after those dont?
My System SpecsSystem Spec
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 display drivers stop responding on ati 5870 10.11 drivers




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