Issue with HD 6850

J

Jitzarn

New member
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So I have windows 7 64 bit home premium and I just got a new graphics card 2 days ago (Radeon HD 6850) and since then the device driver has "stopped responding" 4 times now while playing the game "world of warcraft" and twice it caused my system to shut down. Any idea whats causing this and how to fix it?
 

My Computer My Computer

At a glance

Windows 7 64 bit
OS
Windows 7 64 bit

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel(R)Core(TM)2 quad [email protected] 2.39GHz6GB DDR2 6400GeForce 8500/512MB
Computer Manufacturer/Model Number
HP M9077c
OS
Windows 7 Home Premium 64bit
CPU
Intel(R)Core(TM)2 quad [email protected] 2.39GHz
Motherboard
ASUSeK
Memory
6GB DDR2 6400
Graphics Card(s)
GeForce 8500/512MB
Sound Card
Realtek High Def Audio
Monitor(s) Displays
HP w2408 LCD 24" widescreen
Screen Resolution
1920x1200
Cooling
6 pack of Bud
Keyboard
MS wireless Inteli
Mouse
MS wireless Inteli
6850 is up to date yes.
 

My Computer My Computer

At a glance

Windows 7 64 bit
OS
Windows 7 64 bit
what is the psu wattage plus did you oc the card and do you have ram sticks that match each other or is the ram your using the same all around ?
 

My Computer My Computer

At a glance

Windows 10 Home Premium 64bit sp1Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4Sli Gigabyte Windforce GTX 980 G1
Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
OS
Windows 10 Home Premium 64bit sp1
CPU
Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
Motherboard
Asrock Fatality K6 Z170 Socket 1151
Memory
32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
Hard Drives
250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
PSU
HX1050w Corsair Silver 80plus certified crosfire/sli
Case
Enthod Pro Full Tower
Cooling
Corsair H110i GT 280 mm High Performance WaterBlock
Keyboard
Logitech wireless keyboard
Mouse
Logitech wireless mouse
Internet Speed
Cox Cable 100+ mb
Antivirus
WebRoot Spysweeper with Antivirus
Browser
IE-10, Chrome, Opera
Other Info
My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
Mobo Asrock Fatality 990FX 120GB OCZ SSD 1TB Seagate Barracuda Corsair H75 Cooling PSU Corsair CX750
GPU GTX Gigabyte 970G1

My Computer My Computer

At a glance

Windows 7 64 bit
OS
Windows 7 64 bit
Any yellow yield signs in Device Manager?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel(R)Core(TM)2 quad [email protected] 2.39GHz6GB DDR2 6400GeForce 8500/512MB
Computer Manufacturer/Model Number
HP M9077c
OS
Windows 7 Home Premium 64bit
CPU
Intel(R)Core(TM)2 quad [email protected] 2.39GHz
Motherboard
ASUSeK
Memory
6GB DDR2 6400
Graphics Card(s)
GeForce 8500/512MB
Sound Card
Realtek High Def Audio
Monitor(s) Displays
HP w2408 LCD 24" widescreen
Screen Resolution
1920x1200
Cooling
6 pack of Bud
Keyboard
MS wireless Inteli
Mouse
MS wireless Inteli

My Computer My Computer

At a glance

Windows 10 Home Premium 64bit sp1Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4Sli Gigabyte Windforce GTX 980 G1
Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
OS
Windows 10 Home Premium 64bit sp1
CPU
Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
Motherboard
Asrock Fatality K6 Z170 Socket 1151
Memory
32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
Hard Drives
250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
PSU
HX1050w Corsair Silver 80plus certified crosfire/sli
Case
Enthod Pro Full Tower
Cooling
Corsair H110i GT 280 mm High Performance WaterBlock
Keyboard
Logitech wireless keyboard
Mouse
Logitech wireless mouse
Internet Speed
Cox Cable 100+ mb
Antivirus
WebRoot Spysweeper with Antivirus
Browser
IE-10, Chrome, Opera
Other Info
My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
Mobo Asrock Fatality 990FX 120GB OCZ SSD 1TB Seagate Barracuda Corsair H75 Cooling PSU Corsair CX750
GPU GTX Gigabyte 970G1
test your card with one stick of ram at a time to see if it runs could be ram related
 

My Computer My Computer

At a glance

Windows 10 Home Premium 64bit sp1Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4Sli Gigabyte Windforce GTX 980 G1
Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
OS
Windows 10 Home Premium 64bit sp1
CPU
Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
Motherboard
Asrock Fatality K6 Z170 Socket 1151
Memory
32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
Hard Drives
250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
PSU
HX1050w Corsair Silver 80plus certified crosfire/sli
Case
Enthod Pro Full Tower
Cooling
Corsair H110i GT 280 mm High Performance WaterBlock
Keyboard
Logitech wireless keyboard
Mouse
Logitech wireless mouse
Internet Speed
Cox Cable 100+ mb
Antivirus
WebRoot Spysweeper with Antivirus
Browser
IE-10, Chrome, Opera
Other Info
My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
Mobo Asrock Fatality 990FX 120GB OCZ SSD 1TB Seagate Barracuda Corsair H75 Cooling PSU Corsair CX750
GPU GTX Gigabyte 970G1
I dont know if this is relevant in any way but the drive just stopped respoinding and recovered while browsing the web (no other programs open).

Also I have never played with my computer parts I dont want to damage or wreck my ram in any way.. I have had the tech guy to work on my computer I would not even know what to look for.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64 bit
OS
Windows 7 64 bit
Is there anything else I could try or is the ram thing the only option? How do I remove the ram and what am I looking for after I do remove it?
 

My Computer My Computer

At a glance

Windows 7 64 bit
OS
Windows 7 64 bit
My advice is to take it to someone who can check it out and fix it for you.
If you don't know what you are doing or looking for you could raise havoc with your computer.
Don't feel bad because we have been there. Just giving you some common sense advice.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel(R)Core(TM)2 quad [email protected] 2.39GHz6GB DDR2 6400GeForce 8500/512MB
Computer Manufacturer/Model Number
HP M9077c
OS
Windows 7 Home Premium 64bit
CPU
Intel(R)Core(TM)2 quad [email protected] 2.39GHz
Motherboard
ASUSeK
Memory
6GB DDR2 6400
Graphics Card(s)
GeForce 8500/512MB
Sound Card
Realtek High Def Audio
Monitor(s) Displays
HP w2408 LCD 24" widescreen
Screen Resolution
1920x1200
Cooling
6 pack of Bud
Keyboard
MS wireless Inteli
Mouse
MS wireless Inteli
Well how could the ram be the problem here? I have been browsing the web a bit and several people have posted threads about the possibility of the new Catalyst Control Center + Flash might be the cause of this as they have reported the same issue but with different graphics cards?

Here is some error reports from my event logs:

Display driver amdkmdap stopped responding and has successfully recovered.
Click to expand...

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa800ad6e4e0, 0xfffff88003f7c008, 0x0000000000000000, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121510-17877-01.
Click to expand...

I mean I can take it up there again its just 20 min trips each way and these "stopped responding" messages are rather random I had been playing for several hours off and on today for 5-6 hours without a problem and then all of a sudden within an hour period it stopped responding 3 times.


The guy who I ordered it from says he knows someone with the exact same issue I am having but with the 5770 and doesn't know what the problem is so I dont know how much help he would be in the first place.
 

My Computer My Computer

At a glance

Windows 7 64 bit
OS
Windows 7 64 bit
yeah but you can't always blame the card I still have m hd5770 and i had no real hassels with it

sometimes the set up it not correctly set up
 

My Computer My Computer

At a glance

Windows 10 Home Premium 64bit sp1Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4Sli Gigabyte Windforce GTX 980 G1
Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
OS
Windows 10 Home Premium 64bit sp1
CPU
Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
Motherboard
Asrock Fatality K6 Z170 Socket 1151
Memory
32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
Hard Drives
250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
PSU
HX1050w Corsair Silver 80plus certified crosfire/sli
Case
Enthod Pro Full Tower
Cooling
Corsair H110i GT 280 mm High Performance WaterBlock
Keyboard
Logitech wireless keyboard
Mouse
Logitech wireless mouse
Internet Speed
Cox Cable 100+ mb
Antivirus
WebRoot Spysweeper with Antivirus
Browser
IE-10, Chrome, Opera
Other Info
My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
Mobo Asrock Fatality 990FX 120GB OCZ SSD 1TB Seagate Barracuda Corsair H75 Cooling PSU Corsair CX750
GPU GTX Gigabyte 970G1
Solarstarshines said:
yeah but you can't always blame the card I still have m hd5770 and i had no real hassels with it

sometimes the set up it not correctly set up
Click to expand...

I forgot to mention earlier I had a different graphics card for over 2 months with this exact same set-up and I never had any problems at all the only thing I swapped out 2 days ago was the graphics card and my power supply.
 

My Computer My Computer

At a glance

Windows 7 64 bit
OS
Windows 7 64 bit
well did you do a full driver uninstall if not that may be where the problem is
 

My Computer My Computer

At a glance

Windows 10 Home Premium 64bit sp1Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4Sli Gigabyte Windforce GTX 980 G1
Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
OS
Windows 10 Home Premium 64bit sp1
CPU
Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
Motherboard
Asrock Fatality K6 Z170 Socket 1151
Memory
32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
Hard Drives
250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
PSU
HX1050w Corsair Silver 80plus certified crosfire/sli
Case
Enthod Pro Full Tower
Cooling
Corsair H110i GT 280 mm High Performance WaterBlock
Keyboard
Logitech wireless keyboard
Mouse
Logitech wireless mouse
Internet Speed
Cox Cable 100+ mb
Antivirus
WebRoot Spysweeper with Antivirus
Browser
IE-10, Chrome, Opera
Other Info
My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
Mobo Asrock Fatality 990FX 120GB OCZ SSD 1TB Seagate Barracuda Corsair H75 Cooling PSU Corsair CX750
GPU GTX Gigabyte 970G1
i agree to this.....you have to uninstall the drivers, restart in safe mode run driver sweeper, removes all the bits of you old graphic card and then resinstall the latest drivers. if this does not resolve it, then i would suggest to remove the RAM and run the PC on single channel (one DIMM only). At last if all this does not resolve, try to install windows again..............i have 5670 1 GB and had same issue, i did all mentioned above and now i am a happy gamer.
 

My Computer My Computer

At a glance

Windows 11 x64i5 2500K @ 3.3 GHz16 GB DDR 3 @ 1600MhzMSI 1050TI 4GB OC version
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Bulid/Self made
OS
Windows 11 x64
CPU
i5 2500K @ 3.3 GHz
Motherboard
ASUS P8 Z77 V pro
Memory
16 GB DDR 3 @ 1600Mhz
Graphics Card(s)
MSI 1050TI 4GB OC version
Sound Card
On Board (Realtek HD audio)
Monitor(s) Displays
Samsung 22" LCD
Screen Resolution
1920*1080
Hard Drives
Seagate 1 TB, WD 1TB, Seagate 2 TB ( I use a lot of space)
PSU
coolermaster 750 W
Case
Coolermaster HAF912
Cooling
Coolermaster hyper 212 EVO
Keyboard
Samsung
Mouse
Dell Wireless
Internet Speed
Wireless 50 Mbps
Antivirus
AVG 2016 Internet Security
Browser
Google Chrome
Same Issue..

i Have the same issue with a HD 6850 OC from XfX.. the drivers stop working. and recovers short after. this is a completely new build, have tried all drivers.
i have triyed both win 7 64 /32 and Vista 32/64,, all with same issue my psu is a 600W from OCZ
 

My Computer My Computer

At a glance

Windows 7 Pro. 64bitI5 2500XMS3XFX 6850 OC
OS
Windows 7 Pro. 64bit
CPU
I5 2500
Motherboard
Asus p8p67
Memory
XMS3
Graphics Card(s)
XFX 6850 OC
Monitor(s) Displays
LED 23"
PSU
600w Corsair
Case
D700
use the drivers from the ati site dont let windows up date them
 

My Computer My Computer

At a glance

Windows 10 Home Premium 64bit sp1Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4Sli Gigabyte Windforce GTX 980 G1
Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
OS
Windows 10 Home Premium 64bit sp1
CPU
Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
Motherboard
Asrock Fatality K6 Z170 Socket 1151
Memory
32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
Hard Drives
250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
PSU
HX1050w Corsair Silver 80plus certified crosfire/sli
Case
Enthod Pro Full Tower
Cooling
Corsair H110i GT 280 mm High Performance WaterBlock
Keyboard
Logitech wireless keyboard
Mouse
Logitech wireless mouse
Internet Speed
Cox Cable 100+ mb
Antivirus
WebRoot Spysweeper with Antivirus
Browser
IE-10, Chrome, Opera
Other Info
My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
Mobo Asrock Fatality 990FX 120GB OCZ SSD 1TB Seagate Barracuda Corsair H75 Cooling PSU Corsair CX750
GPU GTX Gigabyte 970G1
..

I have tried from both the vendor, and amd/ati, noting works.
 

My Computer My Computer

At a glance

Windows 7 Pro. 64bitI5 2500XMS3XFX 6850 OC
OS
Windows 7 Pro. 64bit
CPU
I5 2500
Motherboard
Asus p8p67
Memory
XMS3
Graphics Card(s)
XFX 6850 OC
Monitor(s) Displays
LED 23"
PSU
600w Corsair
Case
D700
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