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Windows 7: Continuous Black Screen Freezes with Radeon 4200, Force Restart

20 Dec 2010   #1
bhendri

Windows 7 (64 bit)
 
 
Continuous Black Screen Freezes with Radeon 4200, Force Restart

Hello all,

I have been experiencing BSODs or vertical gray line freezes while playing the new WoW Cataclysm. I am able to play 2-20 minutes at a time and then I get those crashes. I have an ATI Mobility Radeon HD 4200 series graphics card and I am running Windows 7 (64 bit). I am up to date on my graphics card (10.12 driver released 11/25/10). I have tried many of the solutions on the WoW technical forms and have had no success. I can provide a DXDIAG or MSINFO30 if needed.

Any suggestions?

bhendri


My System SpecsSystem Spec
.

20 Dec 2010   #2
Johnathan Lyman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by bhendri View Post
Hello all,

I have been experiencing BSODs or vertical gray line freezes while playing the new WoW Cataclysm. I am able to play 2-20 minutes at a time and then I get those crashes. I have an ATI Mobility Radeon HD 4200 series graphics card and I am running Windows 7 (64 bit). I am up to date on my graphics card (10.12 driver released 11/25/10). I have tried many of the solutions on the WoW technical forms and have had no success. I can provide a DXDIAG or MSINFO30 if needed.

Any suggestions?

bhendri
Please provide the information.

Have you tried turning down your quality settings? You have to remember the Radeon HD 4200 is an onboard chipset and is not nearly as powerful as a discrete card.
My System SpecsSystem Spec
20 Dec 2010   #3
bhendri

Windows 7 (64 bit)
 
 

I have tried moving all my settings in the Catalyst Control Center towards Performance rather than Quality. DXDIAG attached. MSINFO30 was too big.

bhendri


Attached Files
File Type: txt DxDiag.txt (37.1 KB, 43 views)
My System SpecsSystem Spec
.


20 Dec 2010   #4
Johnathan Lyman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by bhendri View Post
I have tried moving all my settings in the Catalyst Control Center towards Performance rather than Quality. DXDIAG attached. MSINFO30 was too big.

bhendri
I meant your settings in WoW. Thanks for the info.
My System SpecsSystem Spec
20 Dec 2010   #5
bhendri

Windows 7 (64 bit)
 
 

O yeah that was one of the first things I tried. I have everything turned down to its lowest possible setting.
My System SpecsSystem Spec
20 Dec 2010   #6
bhendri

Windows 7 (64 bit)
 
 

Bump
My System SpecsSystem Spec
20 Dec 2010   #7
bhendri

Windows 7 (64 bit)
 
 

Still having these issues. I updated my BIOS driver to a more recent version to no avail. Anyone have any ideas on what might be causing these issues?
My System SpecsSystem Spec
07 Mar 2013   #8
Adams77

Windows 7 Home Premium 64bit
 
 

Guys I have exactly the same problem, Anyone came up with a solution?

Please help
My System SpecsSystem Spec
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 Continuous Black Screen Freezes with Radeon 4200, Force Restart




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