Windows 7: Continuous Black Screen Freezes with Radeon 4200, Force Restart

Hello all,



I have been experiencing BSODs or vertical gray line freezes while playing the new WoW Cataclysm. I am able to play 2-20 minutes at a time and then I get those crashes. I have an ATI Mobility Radeon HD 4200 series graphics card and I am running Windows 7 (64 bit). I am up to date on my graphics card (10.12 driver released 11/25/10). I have tried many of the solutions on the WoW technical forms and have had no success. I can provide a DXDIAG or MSINFO30 if needed.

Any suggestions?

bhendri

Please provide the information.

Have you tried turning down your quality settings? You have to remember the Radeon HD 4200 is an onboard chipset and is not nearly as powerful as a discrete card.

I have tried moving all my settings in the Catalyst Control Center towards Performance rather than Quality. DXDIAG attached. MSINFO30 was too big.

bhendri

I meant your settings in WoW. Thanks for the info.

O yeah that was one of the first things I tried. I have everything turned down to its lowest possible setting.

Bump

Still having these issues. I updated my BIOS driver to a more recent version to no avail. Anyone have any ideas on what might be causing these issues?

Guys I have exactly the same problem, Anyone came up with a solution?

Please help