ATI Mobile Catalyst Not-Installing

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  1. Posts : 5
    Win7 64-BIT RC
       #1

    ATI Mobile Catalyst Not-Installing


    Ok so, I just got my new laptop today.

    Immediately switched vista with Win7-64

    Tried installing Catalyst drivers for the card, it came with a ATI Radeon Mobility HD 4570.

    I tried the latest drivers/software suite from Dell/TweakForce/AMD's website. Tried the mobility drivers and the non-mobility drivers(they don't list my GPU on their mobility list).

    The install SEEMS to install, it says it completed successfully. AT least, it installed the install manager successfully. Once it does that first install, nothing else happens. CCC doesn't get installed and Windows uses their standard drivers. I tried updating through device manager, and all I'd get is "This windows version is not supported" or something like that. I tried manually installing all the parts for CCC, and it won't open.

    Any help?
      My Computer


  2. Posts : 18,404
    Windows 7 Ultimate x64 SP1
       #2

    Did you Unblock the setup and run it as an Administrator?
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    TenGen said:
    Ok so, I just got my new laptop today.

    Immediately switched vista with Win7-64

    Tried installing Catalyst drivers for the card, it came with a ATI Radeon Mobility HD 4570.

    I tried the latest drivers/software suite from Dell/TweakForce/AMD's website. Tried the mobility drivers and the non-mobility drivers(they don't list my GPU on their mobility list).

    The install SEEMS to install, it says it completed successfully. AT least, it installed the install manager successfully. Once it does that first install, nothing else happens. CCC doesn't get installed and Windows uses their standard drivers. I tried updating through device manager, and all I'd get is "This windows version is not supported" or something like that. I tried manually installing all the parts for CCC, and it won't open.

    Any help?
    First welcome to sevenforums. the more you tell us abt your system the more we can help you. If you fill out "my system specs" in user cp we could give you much better help. In the mean time what model dell? 32 bit or 64? what wideo card? how much ram? things like that will help us get you fixed.

    Waiting for info

    Ken
      My Computer


  4. Posts : 5
    Win7 64-BIT RC
    Thread Starter
       #4

    Sorry, the computer is a Dell Studio 1555

    Core 2 Duo 2.6 ghz proc 1066 fsb
    4GB Ram
    Radeon Mobility HD 4570

    Installed Windows 7 64 Bit edition.

    First thing I did when I installed 7 was turned off Windows 7 UAC.

    Used the "Run as Admin" and not.

    When I get off work, I'll try to use a driversweep program and try again, since I tried several versions (deleted them but mighta missed a few files).

    I tried Catalyst 9.1's/9.5's/9.6's from AMD. Used Dell's driver's from their Support Site. Tried Tweakforce's 9.4's and 9.5's.
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    dell studio driver


    TenGen said:
    Sorry, the computer is a Dell Studio 1555

    Core 2 Duo 2.6 ghz proc 1066 fsb
    4GB Ram
    Radeon Mobility HD 4570

    Installed Windows 7 64 Bit edition.

    First thing I did when I installed 7 was turned off Windows 7 UAC.

    Used the "Run as Admin" and not.

    When I get off work, I'll try to use a driversweep program and try again, since I tried several versions (deleted them but mighta missed a few files).

    I tried Catalyst 9.1's/9.5's/9.6's from AMD. Used Dell's driver's from their Support Site. Tried Tweakforce's 9.4's and 9.5's.
    No sweat. I would just be a little bit cautious of Dell's drivers. I have a dell and it took me 2 weeks to figure out the dell driver (intel 945gm driver) was the problem and as soon as I got the intel driver to work my problem disappeared.

    Let us know if we can do anything

    Ken
      My Computer


  6. Posts : 2
    Windows 7 RC
       #6

    I came here to post this same thing.

    I have a new laptop, a Dell Studio 1555 with an ATI Radeon Mobility HD 4570. I run the Catalyst installer, and it does its little detection thing, then only offers to install the VC++ runtime and the Catalyst Installation Manager. Doesn't list Catalyst Control Panel or the display driver. It's almost like it's not detecting the hardware.

    I've tried uninstalling the Microsoft-provided driver first. Rebooted. Ran as admin. Etc. Etc.

    My specs:

    Windows 7 RC x64 Build 7100
    Intel Core Duo T6600, 2.2 Ghz
    4 GB RAM
      My Computer


  7. Posts : 3
    Windows 7
       #7

    Hi Guys,

    you have to unlock the original ATI drivers before installing them. Many Notebook manufacturers don't want the users to install the drivers provided by ATI, they want them to use their own drivers (HP, Dell, Lenovo etc.)

    You can unlock the drivers with this little tool:

    Mobility Modder - DriverHeaven.net

    Works like a charme! A tutorial is also included on this page!

    Greetings,
    JayDee
      My Computer


  8. Posts : 5
    Win7 64-BIT RC
    Thread Starter
       #8

    So

    I deleted everything, used the driver sweeper. Tried to re-install. No work!

    Tried x64 Win7 9.6 Catalysts, x64 Vista-Win7 9.6 Catalysts. Also tried dell's drivers again.

    All that it does is install the Catalyst install manager. It doesn't list CCC at all. And manually trying to install the driver says this version of windows is not supported.

    Can I manually modify the inf's to include support for win7 and/or my card?

    Anyone know the device ID of Radeon Mobility HD 4570 512 mb version?
      My Computer


  9. OEM
    Posts : 617
    OS3.5
       #9

    jaydee73 said:
    Hi Guys,

    you have to unlock the original ATI drivers before installing them. Many Notebook manufacturers don't want the users to install the drivers provided by ATI, they want them to use their own drivers (HP, Dell, Lenovo etc.)

    You can unlock the drivers with this little tool:

    Mobility Modder - DriverHeaven.net

    Works like a charme! A tutorial is also included on this page!

    Greetings,
    JayDee
    Thanks for posting. I can testify to this. My Dell ATI Mobility Radeon x1400 will not allow the install of ati's own catalyst drivers. Currently using what windows installed, although the dell vista drivers did work and installed the ccc. I'll have to try this out and see if I can get the ati drivers to install.

    TenGen said:
    So

    I deleted everything, used the driver sweeper. Tried to re-install. No work!

    Tried x64 Win7 9.6 Catalysts, x64 Vista-Win7 9.6 Catalysts. Also tried dell's drivers again.

    All that it does is install the Catalyst install manager. It doesn't list CCC at all. And manually trying to install the driver says this version of windows is not supported.

    Can I manually modify the inf's to include support for win7 and/or my card?

    Anyone know the device ID of Radeon Mobility HD 4570 512 mb version?
    You might be able to find the info you want in the device manager\display adapter\properties\details (tab)

    Attachment 15183
    Last edited by OEM; 01 Jan 2011 at 18:44.
      My Computer


  10. Posts : 2
    Windows 7 RC
       #10

    Mobility Modder doesn't support the Mobility Radeon HD 4570.

    Strangely, Dell's own x64 Vista drivers don't install either. WTF?

    Guess I'll just use the drivers built into Windows 7 for now. Sadly, these don't work with my wife's favorite game, Neverwinter Nights, but everything else seems to run fine.
      My Computer


 
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