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Windows 7: ATI Mobile Catalyst Not-Installing


17 Jun 2009   #1

Win7 64-BIT RC
 
 
ATI Mobile Catalyst Not-Installing

Ok so, I just got my new laptop today.

Immediately switched vista with Windows 7-64

Tried installing Catalyst drivers for the card, it came with a ATI Radeon Mobility HD 4570.

I tried the latest drivers/software suite from Dell/TweakForce/AMD's website. Tried the mobility drivers and the non-mobility drivers(they don't list my GPU on their mobility list).

The install SEEMS to install, it says it completed successfully. AT least, it installed the install manager successfully. Once it does that first install, nothing else happens. CCC doesn't get installed and Windows uses their standard drivers. I tried updating through device manager, and all I'd get is "This windows version is not supported" or something like that. I tried manually installing all the parts for CCC, and it won't open.

Any help?


My System SpecsSystem Spec
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17 Jun 2009   #2

Windows 7 Ultimate x64 SP1
 
 

Did you Unblock the setup and run it as an Administrator?
My System SpecsSystem Spec
17 Jun 2009   #3

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by TenGen View Post
Ok so, I just got my new laptop today.

Immediately switched vista with Windows 7-64

Tried installing Catalyst drivers for the card, it came with a ATI Radeon Mobility HD 4570.

I tried the latest drivers/software suite from Dell/TweakForce/AMD's website. Tried the mobility drivers and the non-mobility drivers(they don't list my GPU on their mobility list).

The install SEEMS to install, it says it completed successfully. AT least, it installed the install manager successfully. Once it does that first install, nothing else happens. CCC doesn't get installed and Windows uses their standard drivers. I tried updating through device manager, and all I'd get is "This windows version is not supported" or something like that. I tried manually installing all the parts for CCC, and it won't open.

Any help?
First welcome to sevenforums. the more you tell us abt your system the more we can help you. If you fill out "my system specs" in user cp we could give you much better help. In the mean time what model dell? 32 bit or 64? what wideo card? how much ram? things like that will help us get you fixed.

Waiting for info

Ken
My System SpecsSystem Spec
.


18 Jun 2009   #4

Win7 64-BIT RC
 
 

Sorry, the computer is a Dell Studio 1555

Core 2 Duo 2.6 ghz proc 1066 fsb
4GB Ram
Radeon Mobility HD 4570

Installed Windows 7 64 Bit edition.

First thing I did when I installed 7 was turned off Windows 7 UAC.

Used the "Run as Admin" and not.

When I get off work, I'll try to use a driversweep program and try again, since I tried several versions (deleted them but mighta missed a few files).

I tried Catalyst 9.1's/9.5's/9.6's from AMD. Used Dell's driver's from their Support Site. Tried Tweakforce's 9.4's and 9.5's.
My System SpecsSystem Spec
18 Jun 2009   #5

Win 8 Release candidate 8400
 
 
dell studio driver

Quote   Quote: Originally Posted by TenGen View Post
Sorry, the computer is a Dell Studio 1555

Core 2 Duo 2.6 ghz proc 1066 fsb
4GB Ram
Radeon Mobility HD 4570

Installed Windows 7 64 Bit edition.

First thing I did when I installed 7 was turned off Windows 7 UAC.

Used the "Run as Admin" and not.

When I get off work, I'll try to use a driversweep program and try again, since I tried several versions (deleted them but mighta missed a few files).

I tried Catalyst 9.1's/9.5's/9.6's from AMD. Used Dell's driver's from their Support Site. Tried Tweakforce's 9.4's and 9.5's.
No sweat. I would just be a little bit cautious of Dell's drivers. I have a dell and it took me 2 weeks to figure out the dell driver (intel 945gm driver) was the problem and as soon as I got the intel driver to work my problem disappeared.

Let us know if we can do anything

Ken
My System SpecsSystem Spec
18 Jun 2009   #6

Windows 7 RC
 
 

I came here to post this same thing.

I have a new laptop, a Dell Studio 1555 with an ATI Radeon Mobility HD 4570. I run the Catalyst installer, and it does its little detection thing, then only offers to install the VC++ runtime and the Catalyst Installation Manager. Doesn't list Catalyst Control Panel or the display driver. It's almost like it's not detecting the hardware.

I've tried uninstalling the Microsoft-provided driver first. Rebooted. Ran as admin. Etc. Etc.

My specs:

Windows 7 RC x64 Build 7100
Intel Core Duo T6600, 2.2 Ghz
4 GB RAM
My System SpecsSystem Spec
20 Jun 2009   #7

Windows 7
 
 

Hi Guys,

you have to unlock the original ATI drivers before installing them. Many Notebook manufacturers don't want the users to install the drivers provided by ATI, they want them to use their own drivers (HP, Dell, Lenovo etc.)

You can unlock the drivers with this little tool:

Mobility Modder - DriverHeaven.net

Works like a charme! A tutorial is also included on this page!

Greetings,
JayDee
My System SpecsSystem Spec
21 Jun 2009   #8

Win7 64-BIT RC
 
 

So

I deleted everything, used the driver sweeper. Tried to re-install. No work!

Tried x64 Windows 7 9.6 Catalysts, x64 Vista-Windows 7 9.6 Catalysts. Also tried dell's drivers again.

All that it does is install the Catalyst install manager. It doesn't list CCC at all. And manually trying to install the driver says this version of windows is not supported.

Can I manually modify the inf's to include support for Windows 7 and/or my card?

Anyone know the device ID of Radeon Mobility HD 4570 512 mb version?
My System SpecsSystem Spec
21 Jun 2009   #9
OEM

OS3.5
 
 

Quote   Quote: Originally Posted by jaydee73 View Post
Hi Guys,

you have to unlock the original ATI drivers before installing them. Many Notebook manufacturers don't want the users to install the drivers provided by ATI, they want them to use their own drivers (HP, Dell, Lenovo etc.)

You can unlock the drivers with this little tool:

Mobility Modder - DriverHeaven.net

Works like a charme! A tutorial is also included on this page!

Greetings,
JayDee
Thanks for posting. I can testify to this. My Dell ATI Mobility Radeon x1400 will not allow the install of ati's own catalyst drivers. Currently using what windows installed, although the dell vista drivers did work and installed the ccc. I'll have to try this out and see if I can get the ati drivers to install.

Quote   Quote: Originally Posted by TenGen View Post
So

I deleted everything, used the driver sweeper. Tried to re-install. No work!

Tried x64 Windows 7 9.6 Catalysts, x64 Vista-Windows 7 9.6 Catalysts. Also tried dell's drivers again.

All that it does is install the Catalyst install manager. It doesn't list CCC at all. And manually trying to install the driver says this version of windows is not supported.

Can I manually modify the inf's to include support for Windows 7 and/or my card?

Anyone know the device ID of Radeon Mobility HD 4570 512 mb version?
You might be able to find the info you want in the device manager\display adapter\properties\details (tab)

Attachment 15183
My System SpecsSystem Spec
21 Jun 2009   #10

Windows 7 RC
 
 

Mobility Modder doesn't support the Mobility Radeon HD 4570.

Strangely, Dell's own x64 Vista drivers don't install either. WTF?

Guess I'll just use the drivers built into Windows 7 for now. Sadly, these don't work with my wife's favorite game, Neverwinter Nights, but everything else seems to run fine.
My System SpecsSystem Spec
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 ATI Mobile Catalyst Not-Installing




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