This computer's video card can't play themes

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  1. Posts : 4,573
       #1

    This computer's video card can't play themes


    I have a PowerColor (ATI) HD3850 512MD3 PCIe video card on an ASUS P5B Deluxe WiFi. WEI Graphics scores of 6.9/6.9. I cannot play themes in Windows Live Photo Gallery (my screen saver or stand-alone). Windows reports "This computer's video card can't play themes" in the screen saver setup box.

    When I was still using an older card, GeCube (ATI) X700 Pro, it worked in earlier releases of Win7, but I do not recall which builds. It failed in a newer build but a registry tweak to the WEI score re-enbled it. I am currently build 7229.

    I do not believe that this is a hardware problem. Vertex Shader 2.0 seems to be a fairly old technology - I can find references to it's inclusion in ATI hardware circa 2002. ATI has yet to respond to a service ticket.


    I have [7232.0.amd64fre.winmain.090610-1900.client_en-us.ultimate.SoLoR-custom] but have yet to install it.

    I am a new dad. My beautiful wife and our wonderful girl, Lovie Anjolina Rose, really like to watch the slideshows. It is almost like my computer serves no purpose currently

    I will use Google Picasa3 - in spite of my reservations regarding their EULA. It supports the Ken Burns effect and includes a cool fade transition. Because Picasa works, I can surmise that the "problem" exists within Windows Live and not Win7.
    Last edited by Antman; 20 Jun 2009 at 10:33. Reason: update italicized
      My Computer


  2. Posts : 4,573
    Thread Starter
       #2

    It is a WEI bit annoying


    So, no matter what I tried relative to WEI, I could not bring back the Ken Burns Effect, aka Pan and Zoom, or any theme support. I do not know how to delete a WEI score entirely.

    But I did a clean install to 7232 x64 and themes are back. It is confirmed that this is not a hardware issue.

    The problem began when I did a second WEI assessment to reflect a mild overclock ( I just wanted to bump my WEI scores for CPU and RAM from 6.1 to 6.6 w/o a hack).

    I will do some casual research into eliminating all traces of of an existing WEI score and report back. And, even though this not a hardware issue, I believe that this post is in the correct category as Win7 will adise the user that it is.

    Good ol' MS. God bless 'em. Just another thing I can fix at a billable rate.
      My Computer


  3. Posts : 4,573
    Thread Starter
       #3

    Arrrrgghhh!


    Theme support is gone again?!?
      My Computer


  4. Posts : 5,840
    Vista Ult64, Win7600
       #4

    Hi, just a thought, have you got SmartDoctor for your graphic card installed.?
      My Computer


  5. Posts : 4,573
    Thread Starter
       #5

    jfar said:
    Hi, just a thought, have you got SmartDoctor for your graphic card installed.?
    No, I do not. At first glance, ATI CCC seems to provide the same functionality, but I have no need to OC my graphics card.

    ATI CCC is not running on my machine.
      My Computer


  6. Posts : 2
    Win 7 64bit
       #6

    Antman,

    FWIW, I'm having the exact same problem. The themes worked fine for about a day after I downloaded and installed the Windows Live photo gallery. The next day.."This computers video card can't play themes".

    I'm running Win 7 64 bit on an ASUS P6T Deluxe V2, Core i7 920, 6GB DDR3 1600, Sapphire Vapor-X Radeon HD4870 graphics. I don't think its hardware related either but I don't have a clue where to start troublshooting this one. Any help is appreciated.

    By the way, Themes worked fine with Vista 64bit on this same computer.
    Last edited by TheRone; 30 Oct 2009 at 18:54. Reason: Add Information
      My Computer


  7. Posts : 1
    Windows 7 Ultimate
       #7

    1. Right click 'Computer'
    2. Select 'Properties'
    3. You'll see your Experience Index listed there.
    4. Click to re-rate, and then the themes will work again.
      My Computer


  8. Posts : 12
    Windows 7 64 bit Home Premium
       #8

    It could have been me writing what "TheRone" did. Exactly the same problem, but it's not enough to do what "efishinsea" in Windows 7. I tried, so thanks for the tip anyway.

    I think Windows 7 and 4870 not are compatible. I downloaded latests drivers for my card yesterday.

    <a href="Windows 7 not compatible with HD4870? picture by JohanL - Photobucket" target="_blank"><img src="http://i1016.photobucket.com/albums/...withHD4870.jpg" border="0" alt="Windows 7 not compatible with HD4870?"></a>
      My Computer


  9. Posts : 5,747
    7600.20510 x86
       #9

    JohanA said:
    I think Windows 7 and 4870 not are compatible. I downloaded latests drivers for my card yesterday.
    They are perfectly compatible as are all HD cards.
      My Computer


  10. Posts : 12
    Windows 7 64 bit Home Premium
       #10

    Thanks for the advise torrentg. I hoped that something maybe had been missed and was hoping it would be settled in e.g. a new release of drivers for the card. But since they are perfectly compatible this is not the case.

    Anyone else knows what could create this problem?
      My Computer


 
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