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Windows 7: Graphics Card Failure?

22 Jan 2011   #1

Windows 7 Ultimate 32bit
 
 
Graphics Card Failure?

Hi, I have an Acer Aspire 5920 Laptop running Windows 7 Ultimate 32bit.
My laptop doesn't start up properly, it gets to the login screen on windows, and the screen has black dots running across, and the login page is pushed up into the top corner of the screen. However, if I boot my laptop into safe mode, it runs fine. I clicked on the icon in my icon tray saying "Fix Issues" and it came up with this report to send to Microsoft

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Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110121-2152.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110121-2152-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110121-2151.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110121-2148.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110121-2148-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110121-2147.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110121-1746.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110117-1953.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110116-1950.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110115-0200-04.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110115-0159.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110121-2147.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110115-0159-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110121-2148.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110121-2148-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20110115-0200.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer."
Usually when I leave my laptop a few hours, and come back it works fine, but I have left it at least 24 hours now, and it still has this problem. Any help will be greatly appreciated, thanks!

My System SpecsSystem Spec
.

22 Jan 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Before spending money on a card, make sure it is not the driver
Go to search
type device manager
Look for any yellow warning markers by the graphics driver. If none just update the driver.
My System SpecsSystem Spec
22 Jan 2011   #3
Microsoft MVP

Win 7 Ultimate x64
 
 

Nvidia bumpgate that affected most if not all of their 8xxx series of laptop GPU's possibly,

nvidia bumpgate - Google Search

Not sure what of anything Acer did in regards to it, but if that is what it is (and from what you are describing it certainly does) I would contact Acer and see what they say. Probably come back that it is too late to do anything, but you never know.

Also if that is what it is, I am pretty sure that those GPU's were integrated into the motherboard. If so then there id no way of changing it short of a replacement motherboard.
My System SpecsSystem Spec
.


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 Graphics Card Failure?




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