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Windows 7: Dxdiag ONLY show the name of the video card


19 Mar 2011   #1

Windos 7 ultimate x64
 
 
Dxdiag ONLY show the name of the video card

I really need help here. I've got a GeForce GTX 460 SSC installed, but when I use Dxdag the only information I got is the name of the video card. No drivers (version or anything). I've installed the lastest divers for my video card, so it shouldn't happened.

I don't know if it's related, but since I've noticed that, some games doesn't work correctly (problems with my Xbox 360 controler), the buttons respond awkwardly.

Anyone out there could help me? Thanx!




Attached Thumbnails
Dxdiag ONLY show the name of the video card-dxdiag-picture.jpg  
My System SpecsSystem Spec
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19 Mar 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

maybe directx has gotten a little screwy. Do you get the same problem when you launch the 64 bit version?

The first thing I would do is check the system files.
SFC /SCANNOW Command - System File Checker

barring any results from that I might suggest running the driver verifier.
That can be a bit of a process at times though.
My System SpecsSystem Spec
19 Mar 2011   #3

Windos 7 ultimate x64
 
 

Yes, I actally have the same problem when I lauch the 64 bit version. I'm doing the SFC /Scannow as you told me. I'll let you know how it goes.
My System SpecsSystem Spec
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19 Mar 2011   #4

Windos 7 ultimate x64
 
 

I finished doing the scan but I don't know how to read it though. I've runned dxdiag once more afterward and the problem is still there. I've joined the CBS log but I had to put it in 3 files. What should I do next?


Attached Files
File Type: txt CBS part 3.txt (606.9 KB, 4 views)
My System SpecsSystem Spec
19 Mar 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

how about giving me a perfmon report.

3. Run a System Health Report -
START | type perfmon /report - a viewer will appear | Save as an HTML file (default file extension)

4. Windows Explorer will open to your Documents folder. Zip up the entire Windows_NT6_BSOD_jcgriff2 folder & the PERFMON HTML file and attach the zip file to your post.

It would be a great help if you could switch the system language to english for me before doing it. ...just temporarily you can change it back to spanish right after you're done. ...otherwise I'll be having to translate everything. ...for that matter I'm actually curious if switching to english may or may not fix your problem...

My System SpecsSystem Spec
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 Dxdiag ONLY show the name of the video card




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