| Windows 7: New Graphics Card Nvidia Geforce GTX 460 has disabled my sound. |
24 Mar 2011
|
#1 | | Windows 7 Home Ultimate x64. |
New Graphics Card Nvidia Geforce GTX 460 has disabled my sound. I recently reinstalled windows and replaced my old NVIDEA Geforce 9600GT which finally died with a new Geforce GTX 460. However, when I installed the drivers, it completely disabled my motherboard's onboard Realtek Azalia soundcard, and for the last few days I've had no sound at all. Nothing I've done has fixed the problem, and every time I try to uninstall the drivers for everything relating to my video card, the HDMI audio devices reinstall themselves from no discernible source every single time I boot up like a virus.
I'm about ready to take this pathetic video card back to the shop and demand a refund and get a video card that is not going to screw with my computer like this.
I don't use the single HDMI port on my video card, I use both of my monitors on the DVI ports. I really need some help with figuring out how to get the sound working again through the old audio (output/mic) jacks on the back of the PC to get my speakers and headset working once more. | My System Specs |
| Computer type PC/Desktop System Manufacturer/Model Number Custom Build OS Windows 7 Home Ultimate x64. CPU Intel i7 Quad Core (3.5Ghz) Motherboard Asus Sabertooth Z77 Memory Corsair 2x 4gb DDR3 Graphics Card NVIDEA Geforce GTX 460 Sound Card Motherboard onboard Monitor(s) Displays AOC 831W & BenQ E900W (Digital) Screen Resolution 1440x900 & 1366x768 (respectively) Keyboard Logitech G510 Cooling Fan. Hard Drives Western Star Digital Internal SATA
Samsung Internal SATA
(Another unknown manufacturer) Internal SATA
Toshiba External USB 3.0 Antivirus AVG Free Browser Chrome |
24 Mar 2011
|
#2 | | Windows 7 Ultimate 64-Bit Netherlands |

Quote: Originally Posted by Synica Nothing I've done has fixed the problem Before we can properly help you, please tell us what you've tried which hasn't worked. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom build OS Windows 7 Ultimate 64-Bit CPU Core i7-990X Extreme Edition Motherboard ASUS P6T6 WS Revolution Memory 24 GB DDR3-1066 Hex-Kit Graphics Card XFX HD5970 Black Edition Limited 4096MB Sound Card Sound Blaster X-FI Titanium HD SB1270 Monitor(s) Displays [will update soon] Screen Resolution [will update soon] Keyboard Microsoft Wired Keyboard 200 Mouse Logitech Revolution MX PSU SilverStone Strider ST 1500W Case Antec Dark Fleet DF-85 Cooling Deepcool IceWing 5 Pro + 2x 140mm fans + 5x 120mm fans Hard Drives OCZ SSD 60GB
Seagate 1TB
Samsung 1TB
Western Digital 1TB
LaCie 500GB Internet Speed 2MB/s Antivirus Bit Defender 2013 Browser Chrome |
24 Mar 2011
|
#3 | | Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit Citrus Co, FL |
SOME video cards will install themselves as the "default" playback device. When this happens the sound from your sound card is gone. Usually, this is easily fixed by resetting your "speakers" as the default audio playback device. To see if this is your problem, go to the Control Panel/Hardware and Sound and finally the Sound Panel. In the Playback section, click on the Speaker icon then click on "Set as Default". | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number My Own Build OS Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit CPU Intel i7 3770 Motherboard Gigabyte GA-Z77X-UD5H Memory 16GB GSkill Ripsaw F3-14900CL9Q-16GBXL Graphics Card Sapphire HD7770 Sound Card RealTek Monitor(s) Displays Viewsonic VA2448 Series 24" LED Screen Resolution 1920X1080 Keyboard Kensington wired Mouse Logitech Wireless PSU Antec High Current Gamer HCG-620M Modular Case Coolermaster HAF XM Cooling Corsair H80 Liquid cooling with aftermarket Nexus quiet fans Hard Drives 240GB Intel 520 SSD for Win 7
128GB OCZ Vertex 4 SSD for Win 8
1 TB Seagate drive for backup Internet Speed 40 MB/sec (Cable) Antivirus Microsoft Security Essentials and Malwarebytes Browser I.E9/Firefox Other Info Sonar X2 Professional 64 bit Recording Software with Roland Octa-Capture and MAudio Fast Track Ultra 8R recording interfaces, Frontier Tranzport wireless control unit, Behringer BCF2000 Control Surface.
Five USB connected optical drives for CD Audio production using Nero 11
Other systems: Desktop with i5 3550 CPU, LenovoZ560 Laptop with Win 7 64 bit HP, SP1, new iPad |
24 Mar 2011
|
#4 | | Windows 7 Home Ultimate x64. |
Okay, well the first thing I tried was simply installing the latest drivers of my soundcard from my motherboard's driver website, that hasn't worked. The next thing I tried doing was uninstalling the graphics card drivers entirely and then reinstalling without the HD audio driver option and then using my motherboard's soundchip drivers. Then I tried going into the bios and seeing if I could somehow enable the onboard audio sound card, but mine only has the options of 'auto' and 'disabled', and auto doesn't work. The error message 'No Audio Output Device is installed' is there constantly (and this answer's Fireberd's response) there IS no speaker option. There is no options at all whatsoever, the listing for playback and recording devices are completely and utterly empty.
Next I tried reinstalling the HD audio drivers from the NVIDEA CD that came with the graphics card and then 4 'High Definition Audio Device' entries come up in the Sound, Video and Game Controllers menu of Device Manager with 4 corresponding 'Digital Audio (HDMI)' devices in the Sound Playback Devices listing, which say they are 'not plugged in'.
After that, I've skipped over the other suggestions I've seen since they were either so hairbrained it left me wondering whether or not they were actually legitimate ways of dealing with this or seemed so dangerous to system stability that I wouldn't touch them with a ten meter pole.
As it is, I have no further clue what to try. Oh and if I haven't stated it already, I do not use the single HDMI port on my video card, neither of my monitors support HDMI and even if they did, none of them have audio jacks or inbuilt speakers. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom Build OS Windows 7 Home Ultimate x64. CPU Intel i7 Quad Core (3.5Ghz) Motherboard Asus Sabertooth Z77 Memory Corsair 2x 4gb DDR3 Graphics Card NVIDEA Geforce GTX 460 Sound Card Motherboard onboard Monitor(s) Displays AOC 831W & BenQ E900W (Digital) Screen Resolution 1440x900 & 1366x768 (respectively) Keyboard Logitech G510 Cooling Fan. Hard Drives Western Star Digital Internal SATA
Samsung Internal SATA
(Another unknown manufacturer) Internal SATA
Toshiba External USB 3.0 Antivirus AVG Free Browser Chrome |
24 Mar 2011
|
#5 | | Windows 7 64 Bit Home Premium SP1 In The Woods |
It sounds like the onboard audio is being disabled at the BIOS level.
What can happen is that if onboard audio is set to "Auto" in BIOS, this will cause it to turn off the onboard audio whenever it detects that another audio card has been plugged in. If the GTX 460 is detected as an audio card, presumably because of its SPDIF functionality, then as soon as the BIOS sees the video card, it thinks there's an audio card present, and it may disable the onboard sound on the motherboard.
If you're having this problem, it's unlikely you'll be able to fix it through adjusting your Windows settings or drivers - the onboard audio would be disabled long before the Windows boot loader even starts.
You may want to check the Gigabyte website to see if they have an updated BIOS that addresses a fix for this issue. The new version may let you "force" the onboard audio to be enabled.
Of course, flashing a BIOS is serious business. You want to be sure the updated BIOS has the fix you need before considering this course of action. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built - Jan 2013 OS Windows 7 64 Bit Home Premium SP1 CPU i7-3820 Motherboard Asus P9X79-PRO - Bios 3305 Memory GSkill F3-14900CL9Q - 16GB Graphics Card EVGA GeForce GTX660 - Driver 310.90 Sound Card On board Realtek ALC898 Monitor(s) Displays Acer S271HL Screen Resolution 1920 x 1080 Keyboard MS KC-0405 Mouse Intellimouse 5-button PSU Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic) Case Corsair Obsidian 550D Cooling Standard 3 120mm case fans, Cooler Master Hyper 212 EVO Hard Drives #1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black Internet Speed 25Mbits/Sec (on a good day) Antivirus Avast & Malwarebytes Browser Firefox Other Info Asus DVD - DRW-24B1ST 24X |
24 Mar 2011
|
#6 | | Windows 7 Home Ultimate x64. |
I've taken a look several times before and it looks like Gigabyte has never specifically updated the I/O system for my particular model of motherboard so flashing it is unfortunately not really possible. =\ | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom Build OS Windows 7 Home Ultimate x64. CPU Intel i7 Quad Core (3.5Ghz) Motherboard Asus Sabertooth Z77 Memory Corsair 2x 4gb DDR3 Graphics Card NVIDEA Geforce GTX 460 Sound Card Motherboard onboard Monitor(s) Displays AOC 831W & BenQ E900W (Digital) Screen Resolution 1440x900 & 1366x768 (respectively) Keyboard Logitech G510 Cooling Fan. Hard Drives Western Star Digital Internal SATA
Samsung Internal SATA
(Another unknown manufacturer) Internal SATA
Toshiba External USB 3.0 Antivirus AVG Free Browser Chrome |
24 Mar 2011
|
#7 | | Windows 7 Ultimate x64 Service Pack 1 Doncaster, UK |
Before you do anything, just check the Realtek Audio Manager to see if it has defaulted to Digital Output. | My System Specs | | System Manufacturer/Model Number Dwarf Dwf/11/2012 OS Windows 7 Ultimate x64 Service Pack 1 CPU Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz) Motherboard ASRock Z77 Extreme4-M Memory 4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB) Graphics Card 2 x AMD Radeon HD7770 1GB CrossFired (OC 1100MHz/1250MHz) Sound Card Realtek High Definition on board solution (ALC 898) Monitor(s) Displays ViewSonic VA1912w Widescreen (VGA) Screen Resolution 1440x900 Keyboard Microsoft Comfort Curve Keyboard 3000 (USB) Mouse Microsoft Comfort Mouse 3000 for Business (USB) PSU XFX Pro Series 850W Semi-Modular Case Gigabyte IF233 Cooling 1 x 120mm Front Inlet 1 x 120mm Rear Exhaust Hard Drives OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0 Internet Speed NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2) Antivirus Avast! 7.0.1474 Browser IE 9 Other Info Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
CTF-430 Tablet & Pen
WEI Score: 7.7/7.9/7.4/7.4/7.9
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter) |
24 Mar 2011
|
#8 | | Windows 7 Home Ultimate x64. |
That doesn't work. For whatever reason, the video card is deleting and disabling the Realtek audio manager between when I install it and it prompts me for a reboot and when I startup again. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom Build OS Windows 7 Home Ultimate x64. CPU Intel i7 Quad Core (3.5Ghz) Motherboard Asus Sabertooth Z77 Memory Corsair 2x 4gb DDR3 Graphics Card NVIDEA Geforce GTX 460 Sound Card Motherboard onboard Monitor(s) Displays AOC 831W & BenQ E900W (Digital) Screen Resolution 1440x900 & 1366x768 (respectively) Keyboard Logitech G510 Cooling Fan. Hard Drives Western Star Digital Internal SATA
Samsung Internal SATA
(Another unknown manufacturer) Internal SATA
Toshiba External USB 3.0 Antivirus AVG Free Browser Chrome |
24 Mar 2011
|
#9 | | Windows 7 Home Premium 64 bit Illinois |
Azalia Codec should be set to Auto in Bios.
Realtek should be installed from here Realtek
Speaker....Realtek High Definition Audio should be selected.
You don't want to disable the Azalia Codec in the Bios, if using onboard audio.
Check your speaker wire connections. | My System Specs | | System Manufacturer/Model Number Self-built OS Windows 7 Home Premium 64 bit CPU Intel Core i7-3770 Motherboard MSI Z77A-G45 Memory G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT Graphics Card Sapphire ATI Radeon HD 6670 Sound Card On-Board Realtek Monitor(s) Displays Samsung SyncMaster P2370HD, Dell 1703FPT Screen Resolution 1920 x 1080, 1280 x 1024 Keyboard Logitech K270 Mouse Logitech M705 PSU SeaSonic M12II SS-500GM Case Lian Li PC-9F Cooling Zalman CNPS9900ALED Hard Drives Samsung HD103SJ Internet Speed 16 Mbps Other Info Bose Companion 2 Multimedia Speakers |
24 Mar 2011
|
#10 | | Windows 7 Home Ultimate x64. |
I've tried all that already, p5bdkw. Something (I assume something to do with this ass of a video card) is disabling the activation of the Realtek audio manager which has been properly installed, therefore there is no Realtek High Definition Audio in the playback devices listing.
As it is, this is quickly starting to look like a case where I simply need to get a refund for this video card. There's no point in having a high end video card if it disables sound entirely because games won't even boot up. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom Build OS Windows 7 Home Ultimate x64. CPU Intel i7 Quad Core (3.5Ghz) Motherboard Asus Sabertooth Z77 Memory Corsair 2x 4gb DDR3 Graphics Card NVIDEA Geforce GTX 460 Sound Card Motherboard onboard Monitor(s) Displays AOC 831W & BenQ E900W (Digital) Screen Resolution 1440x900 & 1366x768 (respectively) Keyboard Logitech G510 Cooling Fan. Hard Drives Western Star Digital Internal SATA
Samsung Internal SATA
(Another unknown manufacturer) Internal SATA
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