HP Pavilion Entertainment PC (laptop)
Built-in ATI Radeon HD 3200 Graphics
Windows 7 Professional SP1 64-bit
Detective, it tells me that my ATI driver needs to be updated. So I downloaded the installation file and run the installation. It runs and installs okay, then asks to reboot the computer. When the computer reboots, it will not go past the "Starting Windows" display with the shimmering 4-color logo. It just sits there.
So I force a shut-down by holding the power button and try to start again. It comes up recommending to run the Startup Repair, which I elect. Repair is unable to do anything, so I end up electing System Restore of the last Restore Point.
Once the system is back online again using System Restore, I tried to update the video drivers
again. Same problem.
Does anyone have any idea why this is happening?