|31 Mar 2011||#1|
Win7 will not start after ATI drivers updated
HP Pavilion Entertainment PC (laptop)
Built-in ATI Radeon HD 3200 Graphics
Windows 7 Professional SP1 64-bit
Using Driver Detective, it tells me that my ATI driver needs to be updated. So I downloaded the installation file and run the installation. It runs and installs okay, then asks to reboot the computer. When the computer reboots, it will not go past the "Starting Windows" display with the shimmering 4-color logo. It just sits there.
So I force a shut-down by holding the power button and try to start again. It comes up recommending to run the Startup Repair, which I elect. Repair is unable to do anything, so I end up electing System Restore of the last Restore Point.
Once the system is back online again using System Restore, I tried to update the video drivers again. Same problem.
Does anyone have any idea why this is happening?
|My System Specs|
|31 Mar 2011||#2|
Obviously the drivers are causing it. Make sure you have the right drivers. If they don't work then use the drivers you already have.
The new drivers may simply not work on your system. Troubleshooting faulty or non-working drivers is not a simple matter.
Often, the manufacturers of various "Brand name" machines set the machines to only allow their own drivers to function. Check the manufacturer site for new drivers.
|My System Specs|
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