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Windows 7: can't open (ATI) CCC. after update windows


19 Apr 2011   #1

Windows 7 Home Premium x64
 
 
can't open (ATI) CCC. after update windows

i can't open my ATI Catalyst Control Center anymore since i update my windows 7 to SP1.
it got eror and program closed after i'm update the windows, after i download newest driver at AMD web, nothing happen after i click the CCC..
can anyone help me?
because now the graphic not work at full performance, like the anti aliasing seem off when i try to gaming.


i use laptop Acer aspire 4745g
windows 7 home premium SP1 x64
ATI Mobility RADEON HD 5470, 512 mb

My System SpecsSystem Spec
.

19 Apr 2011   #2

Several, including Windows 7 x64 Ultimate
 
 

You need to uninstall all old drivers, and then reinstall.

This usually works; Guru3D - Driver Sweeper

Regards....Mike Connor
My System SpecsSystem Spec
19 Apr 2011   #3

 
 

Just a heads up, the latest version of Driver Sweeper is no longer hosted at Guru3D.

Get the latest from the developers site:
Phyxion.net - Driver Sweeper

Remove ATI Catalyst Install Manager via Control Panel\Programs\Programs and Features

Reboot into safe mode, run driver sweeper, select analyze/clean the ATI entries only.

Boot normally and re-install the proper drivers.



The issue occurs because the WHQL drivers via Windows Update don't work with the installed version of an older Catalyst Control Center. It's better to download video drivers separately and not use WU for this reason.
My System SpecsSystem Spec
.


20 Apr 2011   #4

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by smarteyeball View Post
Just a heads up, the latest version of Driver Sweeper is no longer hosted at Guru3D.

Get the latest from the developers site:

Thanks for the Information.

Regards....Mike Connor
My System SpecsSystem Spec
20 Apr 2011   #5
Microsoft MVP

Win 7 Ultimate x64
 
 

Not surprised you're having problems with the driver from AMD as from what I can find about your laptop, it uses switchable graphics. That means it uses the Intel graphics for low power use and only uses the AMD graphics where it is needed (games, etc). Also from the release notes for the driver from AMD,

AMD Catalyst

Quote:
The following notebooks are not compatible with this release:
  • Any notebook launched after this driver release
  • Switchable Graphics enabled notebooks using Intel® chipsets.
  • Toshiba® notebooks (please contact the notebook OEM for driver support for these notebooks)
  • Sony® VAIO® notebooks (please contact the notebook OEM for driver support for these notebooks)
  • Panasonic® notebooks (please contact the notebook OEM for driver support for these notebooks)
which basically means you can only use the driver(s) provided by Acer as they have been modded to work with the switchable graphics. It also requires having the driver for both installed for either to work properly.
My System SpecsSystem Spec
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 can't open (ATI) CCC. after update windows




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