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Windows 7: hardware accelerator

27 Apr 2011   #1

hardware accelerator

Hello i need help, i cant seem to play game on my windows 7 any time i try i get a box poping out notifing me: THIS GAME IS RUNNING IN A SOFTWARE RENDDERING MODE and then it says hardware acceleration is either disabled or your video card does not support... Pls install a new version or games wld be slow... I am using a Toshiba L300D V11 laptop, my windos index score rates my graphics and aero 3D as 1.0 i already have in it DX8 And i can play any game at all pls help

My System SpecsSystem Spec

27 Apr 2011   #2
Microsoft MVP

Win 7 Ultimate x64

terynix, welcome ot the Seven Forums.

Have you gone to Toshiba to get the driver for the video card? Looks like from the error messages you are getting that it may not be installed.
My System SpecsSystem Spec
28 Apr 2011   #3


Well thanks Stomy for the reply im really greatful, but i would like to point out here dat i was using windows XP before i changed to windows 7 and during the time i had xp i never experienced any warning or slow game performance. Now my graphics meter does not detect any graphics memory and i found out somthing astonishing: the original resolution for my laptop is 1280x800 but what i can see now in my computer properties is 1025 x 7sth. When i opened my display adapter i found out that the lexmark X422 has a warning sign by it, i tried updating it but it said it is up to date. Please what do you think?
My System SpecsSystem Spec

28 Apr 2011   #4
Microsoft MVP

Win 7 Ultimate x64

Already asked and you didn't answer, but it sounds like you haven't been to Toshiba and downloaded the driver for the video. Start here,

Toshiba Support - Homepage

and locate your model and download the display driver for it. Without the driver the video card and resolution will not work properly.

When i opened my display adapter i found out that the lexmark X422 has a warning sign by it
That isn't the display adapter, a Lexmark X422 is a printer,

Lexmark X422 MFP -- Lexmark Canada
My System SpecsSystem Spec
29 Apr 2011   #5


Thank you, Let me start from there.
My System SpecsSystem Spec
17 May 2011   #6


Thank you stormy my games are now fast and and my windows experience index increased from 1.0 to 3.3 for graphic and 3d gaming graphics after downloading the latest display driver thank you. Is there any thing i can do to increase it further?
My System SpecsSystem Spec
17 May 2011   #7

Windows 8.1 Pro RTM x64

Sorry, but no. With laptop integrated graphics you are limited to the graphics chip that the manufacturer has installed. Some, of course, have more capability than others. Other than upgrading the driver (when a newer version is released), there is nothing you can do. Be aware though that the WEI is only a guide, and that the score may go down as well as up when a newer driver is installed.
My System SpecsSystem Spec

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