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Windows 7: graphic card in device manager showed a code 10 and 43

05 May 2011   #1
genesisnavarro

windows 7 ultimate 32 bit
 
 
graphic card in device manager showed a code 10 and 43

I just upgraded my vista to Windows 7 and then the graphic card in device manager showed a code 10.

I tried reinstalling the driver and now it shows me: Windows has stopped this device because it has reported problems. (Code 43)

I have Acer Aspire 3810TG.
It has 2 video cards: ATI radeon mobility HD 4330, the one which is having this problem. And the other one is integrated Mobile Intel(R) 4 Series Express Chipset Family. Probably meant for using when working on power saver or smth, don't know.

I tried to disable both of them and them and when I enable ATI, it says no errors anymore but still the highest resolution is 1024x768 so I'm guessing its either not working actually or it is meant for those video cards to work at the same time, then enabled Intel afterwards and ATI starts giving me this code 43 again.


Any suggestions?
Windows 7 is a 32bit.


My System SpecsSystem Spec
.

05 May 2011   #2
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

genesisnavarro, welcome to the Seven Forums.

Your laptop uses what is known as switchable graphics and the driver for both video cards needs to be installed for either to work properly, unless there is a setting in the bios that allows you to turn on of them off (not many do). As far as Windows 7 drivers for both you can find both the Intel and ATI drivers for your model here,

Download

Just select your model, then select any Windows 7 32 bit from the dropdown to locate them.
My System SpecsSystem Spec
05 May 2011   #3
genesisnavarro

windows 7 ultimate 32 bit
 
 

i downloaded it but the setup.exe icon won't work. it says install program filenames includes folders. what do i do?
My System SpecsSystem Spec
.


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 graphic card in device manager showed a code 10 and 43




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