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Windows 7: GeForce 9800 Gt Question

14 Jul 2009   #1

win 7 32bit
 
 
GeForce 9800 Gt Question

This is a question for my friend, who's computer i dont have access to but am trying to help him over the net.

He just recently installed Windows 7RC 64bit on a fresh hd and computer he had built and is trying to install WoW. He keeps getting this error

"C:\Users\Public\Documents\Blizzard Entertainment\World of Warcraft Installer\Installer Tome 3.mpq" could not be opened, because an error 2 occurred. If this problem persists, please contact Blizzard Technical Support. (MPQFile::OpenFromArchive)

He said the game is trying to use the Graphics card on his Mobo and device manager isn't recognizing his graphics card he installed in this machine. I'm pretty sure he used it on the last pc he built. Any specific reasoning for this?

My System SpecsSystem Spec
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14 Jul 2009   #2

windows 7 32
 
 

Check in the bios that the onboard video is DISabled, and pci graphics is ENabled.
My System SpecsSystem Spec
14 Jul 2009   #3

win 7 32bit
 
 

This was his reply to the above

I see none of those options. I do see these though...

Chipset > Internal Graphics then I see..

"Options Under Primary Video Controller:

GFXO-GPP-IGFX-PCI
GPP-GFXO-IGFX-PCI
PCI-GFXO-GPP-IGFX
IGFX-GFXO-GPP-PCI

Now under that, there's this:

DisplayPort Config: Enabled, Auto, or Disabled. (3 options I can choose) Says something about PCI-E 16X slot in the summary when I highlight this option.
My System SpecsSystem Spec
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14 Jul 2009   #4

windows 7 32
 
 

select the one with PCI first.
My System SpecsSystem Spec
14 Jul 2009   #5

win 7 32bit
 
 

ok thats what i figured and told him to try
My System SpecsSystem Spec
14 Jul 2009   #6

win 7 32bit
 
 

He said he tried making the online selection and still didn't work, any more suggestions would be helpful i'll see what i can do for him
My System SpecsSystem Spec
15 Jul 2009   #7

windows 7 32
 
 

He must also DIS-able the displayport.
My System SpecsSystem Spec
15 Jul 2009   #8

Win 8 Release candidate 8400
 
 
wowo 64 bit?

Quote   Quote: Originally Posted by jambes View Post
This is a question for my friend, who's computer i dont have access to but am trying to help him over the net.

He just recently installed Windows 7RC 64bit on a fresh hd and computer he had built and is trying to install WoW. He keeps getting this error

"C:\Users\Public\Documents\Blizzard Entertainment\World of Warcraft Installer\Installer Tome 3.mpq" could not be opened, because an error 2 occurred. If this problem persists, please contact Blizzard Technical Support. (MPQFile::OpenFromArchive)

He said the game is trying to use the Graphics card on his Mobo and device manager isn't recognizing his graphics card he installed in this machine. I'm pretty sure he used it on the last pc he built. Any specific reasoning for this?
Hey just out of left field. you sure he ahs the 64 bit wow, graphics driver, etc. He also may need to install in compat mode.

Ken
My System SpecsSystem Spec
15 Jul 2009   #9

Windows 7, Linux
 
 

try first boot for gfx for pcie? i know i mine has pci/pcie but his might have onboard/pci/pcie? dunno i don't use boards with onboard =S
My System SpecsSystem Spec
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 GeForce 9800 Gt Question




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