Dual Monitor confusion.

Rowenna

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7:16 AM
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Hi, I'm hoping that I've posted this in the right spot but if not please re-direct me.

I'm having a frustrating time setting up my dual monitor on my new hp pc in Windows 7. I fixed in the second graphics card (giving me two vga ports) and booted up my pc. I went through all of the setting of extending windows and all that but windows has decided that it doesn't want to use it's own on-board monitor port and will only use the new one I have installed. So the monitor doesn't even bother to light up. When I set it to extend and check that both monitors are detected, I press okay and Windows acts as if the desktop has extended onto the screen. I move boxes to the right and they disappear onto the blank black screen which is plugged into the on-board port.

What am I doing wrong? Any suggestions would be very much appreciated.
 

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Windows 7 64bit
OS
Windows 7 64bit
What is your motherboard make and model? Most motherboards will automatically disable the onboard video when you install a dedicated video card. That is unless you have one that supports hybrid crossfire or something similar. Does the add in Video card have more than one monitor connector?
 

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Windows 10 Education 64 bitAMD Phenom II X4 980 Black Edition Deneb 3.7GHz8GB 4GBx2 Kingston PC10600 DDR3 1333 MemoryZotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
Agree'd.
You'll only have problems when using on-board + add-on video, which is why the onboard should be disabled in bios.
 

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Windows 7 EnterpriseIntel Pentium Dual E2200 @2.2GHz4GBPalit GForce 9500GT 1GB
OS
Windows 7 Enterprise
CPU
Intel Pentium Dual E2200 @2.2GHz
Motherboard
Gigabyte II-G31
Memory
4GB
Graphics Card(s)
Palit GForce 9500GT 1GB
Sound Card
onBoard
Hard Drives
WesternDigital: 250GB + 1TB + 1TB + 2TB
PSU
450W
Case
CoolerMaster CM690
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Corsair H50
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Logitech MX518
Welcome to the Seven Forums, Rowenna. As alphanumeric and xarden said, you will need a video card with two outputs. If your current one does not have two, you can get a cheap one for under $75. Good luck!
 

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Windows 7 Professional x64Intel Core i7-2720QM4GB (2 x 2GB)NVIDIA Quadro 2000M (with Optimus)
Computer Manufacturer/Model Number
Lenovo ThinkPad W520 (4270CT)
OS
Windows 7 Professional x64
CPU
Intel Core i7-2720QM
Memory
4GB (2 x 2GB)
Graphics Card(s)
NVIDIA Quadro 2000M (with Optimus)
Hard Drives
500 GB @ 7200 RPM
Hello all,
I'm on my way to work but just wanted to quickly say thanks for your replies.

It only has one output. The card worked fine on my old computer so I just assumed it would on the new one. Guess I need to get another graphics card then. The on-board doesn't even show up in the bios. Will keep you updated.

Thank you all again for your help.
 

My Computer My Computer

At a glance

Windows 7 64bit
OS
Windows 7 64bit
The Add-in video card should work, you just won't be able to run dual displays. I've had some motherboards where the on-board was automatically disabled when a dedicated card was detected, and some where you had to manually switch it in BIOS. If you're getting Video from the add-in card, but not from the onboard, its working correctly. Once you remove it the on-board will just turn back on by it self.
 

My Computer My Computer

At a glance

Windows 10 Education 64 bitAMD Phenom II X4 980 Black Edition Deneb 3.7GHz8GB 4GBx2 Kingston PC10600 DDR3 1333 MemoryZotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
a few motherboards do allow the use of the onboard gpu to drive a display along side the dedicated graphics card not many.

i doubt that hp would put such a feature on there boards.
 

My Computer My Computer

At a glance

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OS
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CPU
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Motherboard
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Memory
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Graphics Card(s)
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Monitor(s) Displays
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Screen Resolution
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Hard Drives
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Cooling
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Mouse
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Internet Speed
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