Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: HD4870 and GTX260 crash system, HD2350 doesn't. Why?

11 Aug 2011   #1

Windows 7
HD4870 and GTX260 crash system, HD2350 doesn't. Why?

Every time I try to install either an HD4870 or GTX260 on my system (spec below) the system crashes just as it loads the drivers. Strangely the HD2350 and HD2480 cards I've tried work no problem. The system also runs no problem when using onboard graphics.

At first I thought it was the graphics card so tried the various cards as above, but when the problem was still there after trying the HD4870 and GTX260 I thought it must be a motherboard problem. However, i've now had 3(!) new motherboards and the problem remains, so that rules the motherboard out I think, unless it's some obscure compatibly issue. I know all the cards are OK as I've taken them out of other systems where they work fine.

*All drivers/bios up to date
*Multiple clean installs of drivers (including core drivers with no CCC for example. Also tried older and newer drivers)
*Multiple clean install of the OS
*No system problems with any other components as far as I can tell. (I've ran memtest and CPU stress tests)

OS: W7x64 SP1
Mobo: ASUS P8H67-M (B3 revision)
CPU: Intel Core i5-2500K 3.30GHz (Sandybridge)
PSU: Corsair HX520 (this should run the system no problem)

dmp file attached. (When using the HD4870)

Attached Files
File Type: zip (27.4 KB, 1 views)
My System SpecsSystem Spec
12 Aug 2011   #2

Windows 7 Ultimate x64

Have you tried testing a new power supply? If older/onboard graphics works no problem, your PSU might not be handling the power from the newer GPUs properly.
My System SpecsSystem Spec
12 Aug 2011   #3

Windows 7

Yes i've tried a 700w PSU as well.
My System SpecsSystem Spec
23 Aug 2011   #4

Windows 7

Problem solved, I had a run of 3(!) faulty motherboards. I've moved to a different model (and manufacturer) now and all is well.

I won't buy ASUS again as 3 faulty chips is a joke!
My System SpecsSystem Spec

 HD4870 and GTX260 crash system, HD2350 doesn't. Why?

Thread Tools

Similar help and support threads for2: HD4870 and GTX260 crash system, HD2350 doesn't. Why?
Thread Forum
Using two GTX260 with SLI. Having crash problems. Hardware & Devices
BSoD doesn't create a crash dump? BSOD Help and Support
GTX260 freezing system on boot Graphic Cards
BSOD PROBLEM Win7 vs. ATI HD4870 1GB BSOD Help and Support
Doesn't crash after restart BSOD Help and Support
Catalyst 9.4 + HD4870 = no GPU scaling Graphic Cards
ATI HD4870, PowerColor HD4870 PCS+ or ATI HD4890 Graphic Cards

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:39 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App