Black screen

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  1. Posts : 416
    windows Ultimate
       #1

    Black screen


    Whenever I'm online sometimes a get a black screen (I get this problem sometimes) Its NOT a whole black screen. Its like a rectangular black box. What is that and what do I do about it? My screensaver is Off.
    Last edited by Rose1; 31 Aug 2011 at 08:15.
      My Computer


  2. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #2

    Thank you for posting your situation! Now maybe I can try to get to the bottom of why my display does the same thing, see attachment:
    Black screen-desttop-blackout.jpg

    It has not been that much of a bother so far.
    I have had the machine for over a year now, and all I do is return to the desktop and right click and refresh the desktop.

    It went away for awhile, but has come back in the last week. It happens when I go to open a shortcut I have placed on the desktop, almost always the one we use for playing an older version (2003) Solitaire game.
    I will have to keep better track of when it happens now.

    Why does it happen? I honestly do not know.
    My best diagnosis for now is, that when (especially) that program is opened it causes a momentary lapse in the refresh rate, and in order to catch up, the display produces the effect we see.

    If this was on a television set you would have to double check the 'close captioning' setting to make sure it was turned off properly, but this is a different situation with a PC and its Display.

    Rose, can you post a screenshot or snip? And, we will need better System Specs from your machine to properly evaluate the problem.


    Steve...aka....Anak
      My Computer


  3. Posts : 416
    windows Ultimate
    Thread Starter
       #3

    The blank screen doesn't stay it goes away and it does it sometimes.
      My Computer


  4. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #4

    Are you trying to say that the blankness goes away on its own?
      My Computer


  5. Posts : 416
    windows Ultimate
    Thread Starter
       #5

    Anak said:
    Are you trying to say that the blankness goes away on its own?
    Yes.
      My Computer


  6. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #6

    Okay.
    Anak said:
    Can you post a screenshot or snip? And, we will need better System Specs from your machine to properly evaluate the problem.
    All I can say is run all video settings at their default levels.

    Check to see if you have the latest drivers for your machine.
    Does Device Manager have any warnings?

    Make sure you force Windows to check for any Updates.

    Flash, and shockwave up to date?

    Java?

    Last time you ran any malware scans?
      My Computer


  7. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #7

    Hi Rose1, we really need spec and a snip of the problem, otherwise we are making bad guesses. Thanks. :)
    Use this: System Info - See Your System Specs

    ...and Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  8. Posts : 416
    windows Ultimate
    Thread Starter
       #8

    All I can say is I have windows 7 home 64bit.
      My Computer


  9. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #9

    The blue text in my post are links to tutorials to tell you how to find/update system specs.
      My Computer


  10. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #10

    Rose1 said:
    All I can say is I have windows 7 home 64bit.
    Without more information, I apologize, but I can no longer help you.
      My Computer


 
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