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Windows 7: New Computer build, crashing + BSOD

17 Sep 2011   #1
Ironworm

Windows 7 Ultimate x64
 
 
New Computer build, crashing + BSOD

Hello,
I have hit a dead end in regards to my issue. I just built a new computer and I have ran into some problems. My video card seems to be acting up. It crashes and causes BSOD when trying to do most things.

I have tried to uninstall and reinstall the drivers from the website I have tried to reinstall all my drivers that can with the motherboard disk. When I first started getting BSOD I tried putting my driver "atikmpag.sys into the verifer application which stopped the BSOD but now my computer crashes or the video card will crash and then short recover. I am not able to play games if it does not crash immediately it will show funny colors and graphics. When browsing websites I get random black lines that go and come (I will attach a photo) I hope my GPU is not DOA shipping takes weeks so Im willing to try whatever ideas come up.

I have attached the dump the system health report is in there as well. I have not reinstalled the OS at this time.

Is Windows 7 . . .
Ultimate x64
8gb (x 4gb)
XFX HD 6950 1gb
i5 2500k (not OC)




Attached Thumbnails
-error.png  
Attached Files
File Type: zip Windows_NT6_BSOD_jcgriff2.zip (397.3 KB, 1 views)
My System SpecsSystem Spec
.
17 Sep 2011   #2
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Ironworm, Welcome to SF. If your mobo has onboard video I would call XFX and request to RMA this card. One last thing you can try is downloading the latest driver package via ATI's site and see if it takes care of the issue....unlikely but worth investigating. My experience has been that these cards can pass to consumers with issues at an alarming percentage.
My System SpecsSystem Spec
17 Sep 2011   #3
Ironworm

Windows 7 Ultimate x64
 
 

Unfortchantly not but I have a laptop I suppose. I was hoping I missed something.
My System SpecsSystem Spec
.

17 Sep 2011   #4
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

When you call XFX ask if they have a pay for exchange plan where you place a hold on a credit card for the value of the shipped card to be fully credited when the RMA'd card is received?
My System SpecsSystem Spec
17 Sep 2011   #5
Ironworm

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by linnemeyerhere View Post
When you call XFX ask if they have a pay for exchange plan where you place a hold on a credit card for the value of the shipped card to be fully credited when the RMA'd card is received?
Im assuming I would do this with newegg since I bought it from them or would I still try to rma through xfx?
My System SpecsSystem Spec
17 Sep 2011   #6
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Newegg likely has a 30-60 day limit. after that then you are to go to Mfg'r. I would call Newegg but I doubt they'll have the exchange plan.....maybe??
My System SpecsSystem Spec
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 New Computer build, crashing + BSOD




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