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Windows 7: ATI Radeon 3650 - hardware instalation problem

08 Dec 2011   #1
Shtembs

windows XP 32 bit
 
 
ATI Radeon 3650 - hardware instalation problem

Hi

I am new on this forum. i Have currently installed windows XP, but i cannot get help from nowhere (I literally searched for days), so i hope you dont mind to come to this forum.

The problem is, that i have a geforce 5500 and i wanted to upgrade a system a little bit, so i purchased an ATI radeon HD 3650 AGP. the problem is, that when i insert this card to an AGP socket, the computer wont boot. it freezes in the start and does not come even to a check of components stage. i checked on the internet and the socket should be correct one for my graphic card.

I must say that my knowledge of computers hardware and software is really poor. Is instalation of new graphic card to complicated and I need profesional help? is it possible, that my power suply unit is to weak?

my specifications:
cpu: pentium 4 3,0 GHz
memory: ddr 2 GB (4512 MB)
ups: 400 W
Motherboard: prescott 800 Dual channel (AsRock)

currently I am at work so I cannot check my motherboard, i will post it later.

If anyone knows how to deal with this problem, please help me.

Best regards, Shtembs


My System SpecsSystem Spec
.
08 Dec 2011   #2
Hipster Doofus

Windows 7 Pro x64 -- PCLinuxOS KDE4 FullMonty 2011
 
 

Does the new card have a power supply that needs plugging into it? My HD5850 did. It had two power connectors.
My System SpecsSystem Spec
08 Dec 2011   #3
Shtembs

windows XP 32 bit
 
 

yes, it needs aditional power using a thin/small 4 pin connector.
My System SpecsSystem Spec
.

08 Dec 2011   #4
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Shtembs View Post
yes, it needs aditional power using a thin/small 4 pin connector.
That would be a floppy power connector,

Name:  3650power.PNG
Views: 9
Size:  367.2 KB

Did you connect the power cable to it? If not that would be why it won't boot.


My System SpecsSystem Spec
08 Dec 2011   #5
Shtembs

windows XP 32 bit
 
 

yea, i did connected a power supply but the monitor is totally dead. it doesn't start at all.
I think the problem is in Graphic card. it must be faulty.
My System SpecsSystem Spec
08 Dec 2011   #6
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

That is always a possibility.

One quick question, what do you have in there for a power supply?
My System SpecsSystem Spec
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 ATI Radeon 3650 - hardware instalation problem




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