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Windows 7: ATI 11.12 upgrade fail

26 Dec 2011   #1

Win 7 Home Premium 64
ATI 11.12 upgrade fail


After updating new catalyst 11.12 my screen goes black during the shutdown/restart mode. The computer still runs and I have to hold shutdown button to restart then it'll come up. It only happens when you shutdown/restart. I'm running Win 7 64 bit Home Premium so I'm wondering if there's a windows problem. Any help would be appreciated thank you.

Alienware M17
Win 7 64 bit HP
8gb DDR3
ATI Radeon Mobility 4870

My System SpecsSystem Spec

27 Dec 2011   #2

Windows 7 Ultimate x64, & Mac OS X 10.9.2

sounds like a compatibility issue. Run driver sweep in safe mode and uninstall the current ATI driver and then download and install a previous version.

YOu wont see much benifit from the 11.12 update, its mainly addressing multi gpu setups for scyrim and bf3. not really aimed at laptops.
My System SpecsSystem Spec
27 Dec 2011   #3

Win 7 Home Premium 64

Driver sweep sounds like a good idea. I've ran CCleaner, went into regedit and deleted everything Catalyst etc. installed previous drivers just to check. The weird thing is I did a clean install with disc provided by Alienware (Dell) and it wouldn't work. Let's see what happens. Thanks man.
My System SpecsSystem Spec


 ATI 11.12 upgrade fail

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