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Windows 7: Not finding my graphics card and monitor after update

28 Dec 2011   #1

Windows 7 Home Premium 64bit
 
 
Not finding my graphics card and monitor after update

After I reformatted windows 7 I notice that it looked funny and that my graphics card was set to standard and my monitor was set to generic pnp monitor. Ive downloaded the graphic card drivers from amd but they still dont show up.

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)

Dell Inc. Studio XPS 1645 A13
System Service Tag: 2T6BCN1 (support for this PC)
Chassis Serial Number: 2T6BCN1
Enclosure Type: Portable


1.60 gigahertz Intel Core i7 Q 720
64 kilobyte primary memory cache
256 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Hyper-threaded (8 total)

Board: Dell Inc. 0VV228 A13
Serial Number: .2T6BCN1.CN4864307L0140.
Bus Clock: 133 megahertz
BIOS: Dell Inc. A13 04/01/2011

500.00 Gigabytes Usable Hard Drive Capacity
466.47 Gigabytes Hard Drive Free Space

TSSTcorp DVD+-RW TS-T633C ATA Device [Optical drive]

ST9500420ASG [Hard drive] (500.11 GB) -- drive 0, s/n 5VJ47T7D, rev 0004SDM1, SMART Status: Healthy

Standard VGA Graphics Adapter [Display adapter]
Generic PnP Monitor (15.7"vis)


AMD High Definition Audio Device
IDT High Definition Audio CODEC

ATA Channel 0 [Controller]
ATA Channel 1 [Controller]
ATA Channel 5 [Controller]
Intel(R) 5 Series/3400 Series Chipset Family 6 Port SATA AHCI Controller - 3B2F
Ricoh PCIe Memory Stick Host Controller
Ricoh PCIe SD/MMC Host Controller
Ricoh PCIe xD-Picture Card Controller


My System SpecsSystem Spec
.

28 Dec 2011   #2

Microsoft Windows 8.1 Pro 64-bit
 
 

Coolwhip899, Welcome to Sevenforums!

Quote   Quote: Originally Posted by Coolwhip899 View Post
After I reformatted windows 7 I notice that it looked funny and that my graphics card was set to standard and my monitor was set to generic pnp monitor. Ive downloaded the graphic card drivers from amd but they still dont show up.
Would you like to try and start over with a clean install? This way we can be sure everything is clean. Save all data that you would like to keep before doing this.

Follow the clean install tutorial: Clean Install Windows 7. Read the warning before continuing.


If you would like to try something else, let me know and I'll see what I can do (or whoever else pops up in here).

Also, if your monitor is generic, that is fine, monitors usually don't require drivers or even need them. And, if you will, please describe to me just exactly what looks 'funny' on the monitor.
My System SpecsSystem Spec
28 Dec 2011   #3

Windows 7 Home Premium 64bit
 
 

ImageShack® - Online Photo and Video Hosting

Thats how it looks, idk i jusst think it looked a lttle more crisp before.


I would like to try something else than another reformat at this time because i have already done it twice with the same result
My System SpecsSystem Spec
.


28 Dec 2011   #4

Microsoft Windows 8.1 Pro 64-bit
 
 

Alright Coolwhip899, then you might consider downloading Revo uninstaller: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Use this to remove all traces of your graphics driver.

If you don't want to use Revo, use control Panel's uninstall

This is the driver you will need to install for your graphics: http://www.dell.com/support/drivers/...eId=2731092444

You have a laptop right? So the monitor is built-in? According to Dell, it doesn't look like your monitor gets a driver, other than the "generic" one windows provides it...
My System SpecsSystem Spec
28 Dec 2011   #5

Windows 7 Home Premium 64bit
 
 

Thank you that worked perfectly and it looks like it used to now. I do have one question thought, I downloaded a couple other drivers trying to fix this problem, will that effect my computer at all?
My System SpecsSystem Spec
28 Dec 2011   #6

Microsoft Windows 8.1 Pro 64-bit
 
 

If they are the wrong drivers, yes, and usually negatively. If they are the right ones, then they shouldn't. But glad you got it fixed!
My System SpecsSystem Spec
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 Not finding my graphics card and monitor after update





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