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Windows 7: Unknown problem within my NVIDIA Geforce GT 240M.

06 Jan 2012   #1
Estie112

Windows 7 Home Premium 64 bit
 
 
Unknown problem within my NVIDIA Geforce GT 240M.

Recently, I had to restore my computer to the factory default settings. When everything was completely taken care of, it was time for the updates to everything (which took quite a while, but that's not my concern). My graphics card prior to the update was labeled VGA. When I updated it, it changed to NVIDIA Geforce GT 240M. After this update, I was asked to restart the computer (of course) however, when the computer got to the "Starting Windows" screen, it froze. I can tell it froze by the flow of moving lights withing the Windows logo on that screen. I know for a fact that it is my graphics card causing this issue because I restarted my computer in safe mode and disabled the card numerous times. Then the next time I restarted my computer, it worked fine (minus the benefits of the graphics card). Is there anything I can do to fix this? I've tried downloading the drivers straight from the NVIDIA website, I've automatically downloaded the drivers from Windows Automatic Update, I've manually searched for any available downloads through the Device Manager, and I've even gone to the Acer website and downloaded their preferred drivers from there and every result ended the same way.


My System SpecsSystem Spec
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06 Jan 2012   #2
Ivan the SoSo

windows 7 ultimate 64 bit
 
 

Did you make any recovery disks when you first ran the computer?
My System SpecsSystem Spec
06 Jan 2012   #3
Estie112

Windows 7 Home Premium 64 bit
 
 

No. I never made any recovery disks, however I did buy them from Acer.
My System SpecsSystem Spec
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06 Jan 2012   #4
Ivan the SoSo

windows 7 ultimate 64 bit
 
 

You can try running a recovery w/the disks.....Is the computer still under warranty?
My System SpecsSystem Spec
06 Jan 2012   #5
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Try selecting the video driver from Acer's site.

Acer Support: Downloads & Support Documents
My System SpecsSystem Spec
06 Jan 2012   #6
Estie112

Windows 7 Home Premium 64 bit
 
 

I've done several recoveries already. It never has fixed the issue.
No, it's long past the warranty.

I've tried selecting the driver from their website already. The same result occurred as all the others.
My System SpecsSystem Spec
06 Jan 2012   #7
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Is your bios version 3310?
My System SpecsSystem Spec
06 Jan 2012   #8
Estie112

Windows 7 Home Premium 64 bit
 
 

I have no clue. How do I check my bios version?
My System SpecsSystem Spec
06 Jan 2012   #9
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

When you first boot up your computer, you should see the bios listed (before Windows loads). If you enter your bios settings, it may also tell you there. I'm not sure for Acer.
My System SpecsSystem Spec
06 Jan 2012   #10
Estie112

Windows 7 Home Premium 64 bit
 
 

I just checked my bios version. It's not 3310. It's 3308.
My System SpecsSystem Spec
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 Unknown problem within my NVIDIA Geforce GT 240M.




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