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Windows 7 - It detects a nonexistent second monitor - the cursor goes out of view |
02-10-2012
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#11 | | Windows 7 Ultimate 32-bit & 64-bit both SP1 |
@255: The above would be worth a try. It'll take a bit of time, but you'll get there eventually.
@dsperber: Are you sure you've got everything? There's bound to be something you'ved missed somewhere.
| My System Specs | | System Manufacturer/Model Number Home Built, N/A OS Windows 7 Ultimate 32-bit & 64-bit both SP1 CPU AMD Athlon (tm) 64 X2 Dual Core Processor 7550 @2.5GHz Motherboard Gigabyte GA-MA770-ES3 Memory 2 x 2GB PC2-6400 (DDR2-800), Ganged Mode, (4GB total) Graphics Card Nvidia GeForce GTX 550 Ti 1GB Sound Card Realtek High Definition on board solution (ALC 892) Monitor(s) Displays ViewSonic VA1912w Widescreen (VGA) Screen Resolution 1440x900 Keyboard Microsoft Digital Media Pro Keyboard (USB) Mouse Microsoft Comfort Optical Mouse 3000 (USB) PSU XFX Pro Series 850W Semi-Modular Case Antec NSK 4000B II Cooling 1 x 80mm Front Inlet (with filter) 1 x 120mm Rear Exhaust Hard Drives OCZ Petrol SSD 64GB SATA III
OCZ Petrol SSD 128GB SATA III
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
1 x Iomega 1.5TB Ext USB 2.0 Internet Speed NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2) Other Info PCI-Express SATA III controller (Marvell 88SE9128 chipset)
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
CTF-430 Tablet & Pen
WEI Score: |
02-10-2012
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#12 | | |

Quote: Originally Posted by 1Bowtie The actual cause is the old image still has the old monitor in it, look in device manager and see if there are 2 monitors listed, pick the old monitor and delete it from there, restart and see if it recognizes your new monitor. Nope, there is only one: generic monitor plug and play. | My System Specs | | OS Windows 7 Ultimate 32bit Graphics Card HD 5770 Monitor(s) Displays Philips 246EL2SBH |
02-10-2012
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#13 | | Windows 7 Pro x64 / WinXP Pro x86 on (1), Win7 Pro X64 / WinXP Pro x86 on (2) |

Quote: Originally Posted by Dwarf @dsperber: Are you sure you've got everything? There's bound to be something you'ved missed somewhere. Nope... not sure at all.
Doubling my annoyance and effort required, I have a dual-boot WinXP and Windows 7 environment on the two machines. So not only did I have to open every program and correct every window and dialog in Windows 7 to be sure (hopefully) that everything was now going to open on monitor #1 when I went back to the one-monitor setup, I had to repeat the entire process a second time for my WinXP boot environment!!!
Going from dual-monitor to one-monitor is not painless. | My System Specs | | System Manufacturer/Model Number Home-built, two systems (1) and (2) OS Windows 7 Pro x64 / WinXP Pro x86 on (1), Win7 Pro X64 / WinXP Pro x86 on (2) CPU E6850 3.0Ghz/4MB-cache (1); E8400 3.0Ghz/6MB-cache (2) Motherboard SuperMicro C2SBX (1); ASUS P5Q3 (2) Memory 4GB PC3-8500 DDR3 (1); 4GB PC3-10600 DDR3 (2) Graphics Card ATI HD4850 (1); ATI HD5770 (dual-DVI) (2) (see TV cards) Sound Card Realtek ALC883 HD Audio (1); Realtek ALC1200 HD Audio (2) Monitor(s) Displays Eizo 24" S2433W (1); Eizo HD2441W LCD, Eizo S2433W (2) Screen Resolution 1920x1200 (1); 1920x1200, 1920x1200 (2) Keyboard IBM PS/2 (1) and (2) Mouse Microsoft wired (1); Logitech MX Revolution wireless (2) PSU Nesteq ECS-6001 600W (1); Nesteq ECS-5001 500W (2) Case Acousti-Case 360 (1) and (2) Cooling Zalman CNPS9700-NT for CPU, 2x120mm case fans (1) and (2) Hard Drives (1) 1x1TB SATA (7200 RPM), 1x300GB U320 SCSI (10000RPM), 1x750GB SATA (7200RPM), 1x150GB SATA (10000RPM) for OS;
(2) 1x320GB SATA (7200RPM), 1x140GB SCSI 10000RPM U320, 1x150GB SATA (10000RPM) for OS Internet Speed 15mbps down / 2mbps up Other Info Ceton InfiniTV 4-tuner cablecard-enabled TV card as well as ATI TV Wonder 650 Combo PCIe OTA/ATSC 2-tuner TV card in (2), running under Win7 WMC |
02-11-2012
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#14 | | |
So, sorry guys, just to be sure I've got it: the last option is to re-install windows?
Or do you have other hints?
Thanks. | My System Specs | | OS Windows 7 Ultimate 32bit Graphics Card HD 5770 Monitor(s) Displays Philips 246EL2SBH |
02-25-2012
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#15 | | Windows 7 Pro x64 / WinXP Pro x86 on (1), Win7 Pro X64 / WinXP Pro x86 on (2) |

Quote: Originally Posted by Dwarf @dsperber: Are you sure you've got everything? There's bound to be something you've missed somewhere. Well... turns out there IS an actual solution to this dilemma, which I'd always wanted to discover but obviously never pursued it hard enough... until tonight.
Sure enough, today I happened to open a program I hadn't used in a while and its window was offscreen... on the "phantom monitor #2" (no longer on my now 1-monitor system) where was last placed when last used.
I tried to find any relevant Registry entries, or INI/DAT files, which might contain the window location. But none were to be found, and the window location was obviously being handled by Windows.
I tried uninstalling and reinstalling, but again with no success. The old window location in Windows apparently persisted across the uninstall/reinstall.
Finally did a little Googling, and discovered that Brink has posted THE SOLUTION to the problem. It involves right-click on the Aero Peek preview window itself (not the taskbar item, but the Aero Peek preview mini-window) for the active task and offscreen open window (on phantom monitor #2) which is "invisible" (since I only have 1 monitor), although the Aero Peek preview itself appears right over the item on the taskbar.
From the resulting context menu, select MOVE, and then left-arrow (in my case). Now just drag the mouse (to the left, in my case, from phantom monitor #2 over to real monitor #1), which will instantly make the offscreen window move over to become gradually more and more visible on monitor #1.
When it's where I want it, left-click the mouse, and the MOVE is complete. Window now successfully relocated from offscreen phantom monitor #2 to real monitor #1... without disconnecting the machine and dragging it upstairs for temporary re-connection to an available second monitor so that I can drag the actual window over to monitor #1, which had been my only previous solution so I thought.
Many thanks to Brink for this tip. Never knew it before now. And even now that I know it, I still can't find it in HELP. | My System Specs | | System Manufacturer/Model Number Home-built, two systems (1) and (2) OS Windows 7 Pro x64 / WinXP Pro x86 on (1), Win7 Pro X64 / WinXP Pro x86 on (2) CPU E6850 3.0Ghz/4MB-cache (1); E8400 3.0Ghz/6MB-cache (2) Motherboard SuperMicro C2SBX (1); ASUS P5Q3 (2) Memory 4GB PC3-8500 DDR3 (1); 4GB PC3-10600 DDR3 (2) Graphics Card ATI HD4850 (1); ATI HD5770 (dual-DVI) (2) (see TV cards) Sound Card Realtek ALC883 HD Audio (1); Realtek ALC1200 HD Audio (2) Monitor(s) Displays Eizo 24" S2433W (1); Eizo HD2441W LCD, Eizo S2433W (2) Screen Resolution 1920x1200 (1); 1920x1200, 1920x1200 (2) Keyboard IBM PS/2 (1) and (2) Mouse Microsoft wired (1); Logitech MX Revolution wireless (2) PSU Nesteq ECS-6001 600W (1); Nesteq ECS-5001 500W (2) Case Acousti-Case 360 (1) and (2) Cooling Zalman CNPS9700-NT for CPU, 2x120mm case fans (1) and (2) Hard Drives (1) 1x1TB SATA (7200 RPM), 1x300GB U320 SCSI (10000RPM), 1x750GB SATA (7200RPM), 1x150GB SATA (10000RPM) for OS;
(2) 1x320GB SATA (7200RPM), 1x140GB SCSI 10000RPM U320, 1x150GB SATA (10000RPM) for OS Internet Speed 15mbps down / 2mbps up Other Info Ceton InfiniTV 4-tuner cablecard-enabled TV card as well as ATI TV Wonder 650 Combo PCIe OTA/ATSC 2-tuner TV card in (2), running under Win7 WMC |
04-22-2012
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#16 | | |
UPDATE
Formatted Windows, unbelievably problem is NOT solved.
It detects a nonexistent second monitor after having done some windows upgrades.
Same problem as the first post. | My System Specs | | OS Windows 7 Ultimate 32bit Graphics Card HD 5770 Monitor(s) Displays Philips 246EL2SBH |
04-22-2012
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#17 | | Windows 7 Pro x64 / WinXP Pro x86 on (1), Win7 Pro X64 / WinXP Pro x86 on (2) |

Quote: Originally Posted by 255 UPDATE
Formatted Windows, unbelievably problem is NOT solved.
It detects a nonexistent second monitor after having done some windows upgrades.
Same problem as the first post. You're saying that starting from a brand new Windows install and with only a single monitor ever connected to one of the HD5770's dual-DVI connectors, that the first-time window location when you open a program is offscreen on a phantom second monitor?
In passing, I point out that the DVI connector on the HD5770 which corresponds to "monitor #1" is the LOWER connector (when the tower is standing vertically) and "monitor #2" uses the UPPER connector. Which connector do you have your monitor using?
Does your "creating and arranging desktops" show only one monitor?
Also, does EVERY program window open offscreen or just specific programs?
If you follow the simple instructions in Brink's tutorial that I quoted above, can you bring the offscreen window back onto the visible monitor? And after you do that, and you close the window and re-launch the program, does the program window re-open on the offscreen monitor or does it now open on the visible monitor?
Every program? Or just some, and if so which one(s)? | My System Specs | | System Manufacturer/Model Number Home-built, two systems (1) and (2) OS Windows 7 Pro x64 / WinXP Pro x86 on (1), Win7 Pro X64 / WinXP Pro x86 on (2) CPU E6850 3.0Ghz/4MB-cache (1); E8400 3.0Ghz/6MB-cache (2) Motherboard SuperMicro C2SBX (1); ASUS P5Q3 (2) Memory 4GB PC3-8500 DDR3 (1); 4GB PC3-10600 DDR3 (2) Graphics Card ATI HD4850 (1); ATI HD5770 (dual-DVI) (2) (see TV cards) Sound Card Realtek ALC883 HD Audio (1); Realtek ALC1200 HD Audio (2) Monitor(s) Displays Eizo 24" S2433W (1); Eizo HD2441W LCD, Eizo S2433W (2) Screen Resolution 1920x1200 (1); 1920x1200, 1920x1200 (2) Keyboard IBM PS/2 (1) and (2) Mouse Microsoft wired (1); Logitech MX Revolution wireless (2) PSU Nesteq ECS-6001 600W (1); Nesteq ECS-5001 500W (2) Case Acousti-Case 360 (1) and (2) Cooling Zalman CNPS9700-NT for CPU, 2x120mm case fans (1) and (2) Hard Drives (1) 1x1TB SATA (7200 RPM), 1x300GB U320 SCSI (10000RPM), 1x750GB SATA (7200RPM), 1x150GB SATA (10000RPM) for OS;
(2) 1x320GB SATA (7200RPM), 1x140GB SCSI 10000RPM U320, 1x150GB SATA (10000RPM) for OS Internet Speed 15mbps down / 2mbps up Other Info Ceton InfiniTV 4-tuner cablecard-enabled TV card as well as ATI TV Wonder 650 Combo PCIe OTA/ATSC 2-tuner TV card in (2), running under Win7 WMC |
04-22-2012
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#18 | | |
Thanks for the reply. 
Quote: Originally Posted by dsperber You're saying that starting from a brand new Windows install and with only a single monitor ever connected to one of the HD5770's dual-DVI connectors, that the first-time window location when you open a program is offscreen on a phantom second monitor? No. Just that the mouse goes off the screen (to the right). I know that the cursor is almost invisible when it hits the right, but it's not that, it's actually going far off the screen and I have to move the mouse a lot back before seeing the cursor again. 
Quote: Originally Posted by dsperber In passing, I point out that the DVI connector on the HD5770 which corresponds to "monitor #1" is the LOWER connector (when the tower is standing vertically) and "monitor #2" uses the UPPER connector. Which connector do you have your monitor using? No, no, don't worry, I perfectly know that. I plugged the graphic card myself, I know how those things work. ^ ^ 
Quote: Originally Posted by dsperber Does your "creating and arranging desktops" show only one monitor? Yes.
But if I go to:
desktop, right click, screen resolution, and click "detect", another monitor appears on the right, near the first one; and it says: "another non detected monitor". | My System Specs | | OS Windows 7 Ultimate 32bit Graphics Card HD 5770 Monitor(s) Displays Philips 246EL2SBH |
04-22-2012
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#19 | | Windows 7 Ultimate 32-bit & 64-bit both SP1 |
How many monitors are listed under the Monitors category of Device Manager? | My System Specs | | System Manufacturer/Model Number Home Built, N/A OS Windows 7 Ultimate 32-bit & 64-bit both SP1 CPU AMD Athlon (tm) 64 X2 Dual Core Processor 7550 @2.5GHz Motherboard Gigabyte GA-MA770-ES3 Memory 2 x 2GB PC2-6400 (DDR2-800), Ganged Mode, (4GB total) Graphics Card Nvidia GeForce GTX 550 Ti 1GB Sound Card Realtek High Definition on board solution (ALC 892) Monitor(s) Displays ViewSonic VA1912w Widescreen (VGA) Screen Resolution 1440x900 Keyboard Microsoft Digital Media Pro Keyboard (USB) Mouse Microsoft Comfort Optical Mouse 3000 (USB) PSU XFX Pro Series 850W Semi-Modular Case Antec NSK 4000B II Cooling 1 x 80mm Front Inlet (with filter) 1 x 120mm Rear Exhaust Hard Drives OCZ Petrol SSD 64GB SATA III
OCZ Petrol SSD 128GB SATA III
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
1 x Iomega 1.5TB Ext USB 2.0 Internet Speed NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2) Other Info PCI-Express SATA III controller (Marvell 88SE9128 chipset)
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
CTF-430 Tablet & Pen
WEI Score: |
04-22-2012
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#20 | | |

Quote: Originally Posted by Dwarf How many monitors are listed under the Monitors category of Device Manager? One: generic monitor plug and play. ID hardware PHLC074, which seems correct since its philips.
It also says that it's plugged in the ATI Radeon HD 5700 Series.
EDIT:
Ah, I'm not using DVI, I'm using VGA. But plugged in the GPU of course.
Maybe I should buy DVI? | My System Specs | | OS Windows 7 Ultimate 32bit Graphics Card HD 5770 Monitor(s) Displays Philips 246EL2SBH It detects a nonexistent second monitor - the cursor goes out of view problems? All times are GMT -5. The time now is 07:51 AM. |  |