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Windows 7: Graphics Card Problem - NVIDIA GeForce 8800GTS

18 Feb 2012   #1

Microsoft Windows 7 Ultimate 6.1.7601 / 32bit
 
 
Graphics Card Problem - NVIDIA GeForce 8800GTS

Hello…
This is my first time on the forum, thanks in advance for your help.
I have a GeForce 8800 GTS graphics card in a machine that I built and I can’t get the graphic card to work properly. I’ve installed and enabled the drivers – when I reboot the machine, I get the Windows 7 startup screen and then it goes blank. I reboot in Safe Mode – disable drivers – reboot, and it works fine with the integrated onboard drivers. My 6yr old HP monitor is connected to the graphics card using a DVI to VGA adapter (would this cause a problem? I was told no). The motherboard doesn’t have a dedicated video output, so the video I’m getting from integrated drivers is passing through this card. Everything in the machine is working fine except for this problem. I’m not a gamer, but I would eventually like to do video work on this machine and would like to get this card to work properly. In a couple of weeks I will have the opportunity to put this card in another machine but until then is there anything I can do to diagnose the problem?

OS – Windows 7 Ultimate Service Pack 1
CPU Type - DualCore AMD Athlon 64 X2, 2600 MHz (13 x 200) 5200+
Motherboard - Gigabyte GA-M57SLI-S4 / Latest Bios
Motherboard Chipset - nVIDIA nForce 570 SLI, AMD Hammer
System Memory - 3328 MB (DDR2-800 DDR2 SDRAM)
Video Adapter & 3D Accelerator – nVIDIA GeForce 8800GTS – Windows 7 compatible
Corsair TX650W power supply

My System SpecsSystem Spec
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18 Feb 2012   #2

Windows 7 Pro X64 SP1
 
 

"Integrated drivers" - I suppose that you mean the generic Windows VGA drivers.

Has your hardware ever worked in Windows 7?

Windows 7 is pretty good at including drivers, but it may not include drivers for your nVidia nForce 570 SLI chipset. (I had that with my nVidia/AMD laptop.)

They're available at www.nvidia.com. Make sure that you get the correct bit depth (32 bit, from what you've posted), and the AMD version (not Intel).

NVIDIA DRIVERS 15.58 WHQL
My System SpecsSystem Spec
18 Feb 2012   #3

Microsoft Windows 7 Ultimate 6.1.7601 / 32bit
 
 

Quote   Quote: Originally Posted by bobkn View Post
"Integrated drivers" - I suppose that you mean the generic Windows VGA drivers. Yes

Has your hardware ever worked in Windows 7? No...It did work with Vista

Windows 7 is pretty good at including drivers, but it may not include drivers for your nVidia nForce 570 SLI chipset. (I had that with my nVidia/AMD laptop.) The NVIDIA Smart Scan tool says I have the latest motherboard driver.
If the graphics card was shot would it still pass through video from the generic drivers??
My System SpecsSystem Spec
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19 Feb 2012   #4

Windows 7 Pro X64 SP1
 
 

Quote   Quote: Originally Posted by mirrorman View Post
Quote   Quote: Originally Posted by bobkn View Post
"Integrated drivers" - I suppose that you mean the generic Windows VGA drivers. Yes

Has your hardware ever worked in Windows 7? No...It did work with Vista

Windows 7 is pretty good at including drivers, but it may not include drivers for your nVidia nForce 570 SLI chipset. (I had that with my nVidia/AMD laptop.) The NVIDIA Smart Scan tool says I have the latest motherboard driver.
If the graphics card was shot would it still pass through video from the generic drivers??
No.

There is no video to "pass through".
My System SpecsSystem Spec
19 Feb 2012   #5

Windows 7 Home Premium x64
 
 

Have you tried hooking something (tv) to the other video out on the card? You may need a vga cable for the initial setup.
My System SpecsSystem Spec
20 Feb 2012   #6

Microsoft Windows 7 Ultimate 6.1.7601 / 32bit
 
 

Quote   Quote: Originally Posted by jamesandalexis View Post
Have you tried hooking something (tv) to the other video out on the card? You may need a vga cable for the initial setup.
Hooked up LCD TV with VGA input - same results. I believe TV was getting some type of signal because resolution parameters appeared on screen (1024 X 768).
My System SpecsSystem Spec
20 Feb 2012   #7

Windows 7 Home Premium x64
 
 

A couple of questions, has this card worked correctly previously? If so, did it stop working after you updated the BIOS or after you updated the GPU driver?

Here's the thing, the card is working. Since you are seeing the post screen and Windows 7 splash screen, you probably have a bad driver. Try booting into safe mode with networking and uninstall the GPU(go into device manager and right click the GPU and select uninstall). Then go to Drivers - Download NVIDIA Drivers and click on "update drivers" this will automatically find the appropriate drivers for your system.
My System SpecsSystem Spec
20 Feb 2012   #8

Microsoft Windows 7 Ultimate 6.1.7601 / 32bit
 
 

Quote   Quote: Originally Posted by jamesandalexis View Post
A couple of questions, has this card worked correctly previously? If so, did it stop working after you updated the BIOS or after you updated the GPU driver? It worked with Vista, hasn't worked w/ Windows 7. I rebuilt computer with new 1TB HDD and new 4 GB memory, upgraded from Vista to Win 7. BIOS and GPU have been updated.

Here's the thing, the card is working. Since you are seeing the post screen and Windows 7 splash screen, you probably have a bad driver. Try booting into safe mode with networking and uninstall the GPU(go into device manager and right click the GPU and select uninstall). Then go to Drivers - Download NVIDIA Drivers and click on "update drivers" this will automatically find the appropriate drivers for your system.
I'll give this a shot.
My System SpecsSystem Spec
20 Feb 2012   #9

Microsoft Windows 7 Ultimate 6.1.7601 / 32bit
 
 

Didn't work. When the machine rebooted after I uninstalled drivers it would reinstall the original drivers before I had a chance to install the latest version. I scanned the computer to see where these were being launched from but I couldn't find it.

Here's the Everest summay for the Graphics Card:

nVIDIA GeForce 8800 GTS Video Adapter
nVIDIA GeForce 8800 GTS 3D Accelerator

[ PCI Express 1.0 x16: EVGA e-GeForce 8800 GTS 640MB ]

Graphics Processor Properties:
Video Adapter..... EVGA e-GeForce 8800 GTS 640MB
BIOS Version..... 60.80.0A.00.01
GPU Code Name..... G80GTS
PCI Device..... 10DE-0193 / 3842-C821 (Rev A2)
Transistors..... 681 million
Process Technology..... 90 nm
Die Size..... 484 mm2
Bus Type..... PCI Express 1.0 x16 @ x16
Memory Size..... 640 MB
GPU Clock (Geometric Domain)..... 198 MHz (original: 513 MHz)
GPU Clock (Shader Domain)..... 1188 MHz (original: 1188 MHz)
RAMDAC Clock..... 400 MHz
Pixel Pipelines..... 20
TMU Per Pipeline..... 1
Unified Shaders..... 96 (v4.0)
DirectX Hardware Support..... DirectX v10
Pixel Fillrate..... 3960 MPixel/s
Texel Fillrate..... 9504 MTexel/s

Memory Bus Properties:
Bus Type..... GDDR3
Bus Width..... 320-bit
Real Clock..... 396 MHz (DDR) (original: 792 MHz)
Effective Clock..... 792 MHz
Bandwidth..... 30.9 GB/s
My System SpecsSystem Spec
21 Feb 2012   #10

Windows 7 Pro X64 SP1
 
 

You could try Driver Sweeper:

Guru3D - Driver Sweeper

in Safe mode. That won't just uninstall the drivers - it'll delete them.

When you restart, the generic Microsoft VGA drivers should install.

(Note: I think that this tool is OK for nVidia drivers, but I'm leery of using it with AMD/ATI. I worry that it gets rid of some files that it should not.)
My System SpecsSystem Spec
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 Graphics Card Problem - NVIDIA GeForce 8800GTS





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