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Windows 7: Mouse freezes when connecting laptop to projector


17 Mar 2012   #1

Widnows XP SP3 32
 
 
Mouse freezes when connecting laptop to projector

Hello everybody,

I'm experiencing the following problem with my new Sony Vaio VPCSB3L9E/W, but I don't know the exact model projector because it is in a classroom, shield in a box on the roof.

Well, whenever i connect my laptop using the commonly known Win + P the mouse pointer freezes. The keyboard is active and using the arrows I can send signal through the VGA port. The same happens with Fn + F7 shortcut.

Has to do anything with the resolution ?
Is there any short-cut to re-enable the mouse if it is somehow disabled ?

Any suggestions ?

Thanks in advance.

My System SpecsSystem Spec
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17 Mar 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I'm confused here, the laptop you mention came with windows 7, but you have your operating system listed as xp?
My System SpecsSystem Spec
17 Mar 2012   #3

Widnows XP SP3 32
 
 

I apologise for the confusion. The laptop I mentioned (sony vaio) came with Windows 7 and belongs to a fellow student.However, my computer uses Windows XP - I thought it would not appear somewhere in the post, I'm new in the forum.

My questions are valid

Thanks.
My System SpecsSystem Spec
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17 Mar 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Thanks for clearing that up, helps to know exactly what we are working with*
I have two immediate guesses as to culprit.

1 - Over aggressive antivirus/firewall software blocking access to things for no real reason. (in which case snoozing the software before connecting would fix the issue)

2 - A driver conflict, which would be difficult to troubleshoot from a third person perspective as knowing which driver is specifically at fault would require more direct contact, and more than likely some troubleshooting procedures.

*note : not using windows 7 doesn't immediately mean you won't get support here it's a friendly bunch.
My System SpecsSystem Spec
17 Mar 2012   #5

Widnows XP SP3 32
 
 

I will try both in two days when I have access to the projector.

Regarding the drivers maybe an update will help (especially for the touchpad driver).

Let you know if it is fixed.
My System SpecsSystem Spec
23 Apr 2012   #6

Widnows XP SP3 32
 
 

OK.

I updated the touch-pad driver and the problem has been solved.
I also apologize for the delay.

...
My System SpecsSystem Spec
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 Mouse freezes when connecting laptop to projector




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