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Windows 7: Can't open Intel ® Extreme graphics control panel suddenly

19 Mar 2012   #1

Windows 7 Home Premium 64 bit
 
 
Can't open Intel ® Extreme graphics control panel suddenly

Hi I recently got a new laptop: HP Pavilion dv6-6b12ed

I have a Control panel from Intel where I could change the colors of my screen and other stuff, but I can't get it to open!

Here's my weird problem: It shows in the system tray but when I click it I see this:
http://i42.tinypic.com/mn2qki.png

When I try to click on it, or anywhere else, it disappears and the program won't open.
I've even tried ALL methods in this following link: Graphics — How to open the Intel® Graphics Properties window

I think the problem will be solved if I can re-install the driver, but I've no idea what to (un)install.

Help and advice would be appreciated.
If you need any additional info on my system specs, just ask me or look up my laptop specs.

My System SpecsSystem Spec
.

19 Mar 2012   #2

Windows 7 Home Premium 64 bit
 
 

Okay... I download a driver from Intel site, and it has been fixed BUT...
I can't switch to my HD 6770M Graphics card, instead of the Intel HD 3000 Graphics card. I Used to have a AMD Optimus thing but it's gone now! I get a Catalyst Control Panel with limited options now instead.

So I've done a system restore for time being, if anyone could explain to me how to fix all this crap.. It would be appreciated.
My System SpecsSystem Spec
20 Mar 2012   #3

Windows 7 Home Premium 64 bit
 
 

Bump.
My System SpecsSystem Spec
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20 Mar 2012   #4

Windows 7 Home Premium x64
 
 

I couldn't find your computer information by googling it (I think the only link I saw was to this exact page, actually), and I didn't feel like scouring in various areas of the web to find it through abstraction.

Are you saying you have onboard video and a graphics card? Seems strange for a laptop. If that's the case you might have to disable the onboard video manually in the BIOS. If not, I have no idea what the issue is or maybe don't fully understand what the issue is.
My System SpecsSystem Spec
21 Mar 2012   #5

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by IIllytch321 View Post
I couldn't find your computer information by googling it (I think the only link I saw was to this exact page, actually), and I didn't feel like scouring in various areas of the web to find it through abstraction.

Are you saying you have onboard video and a graphics card? Seems strange for a laptop. If that's the case you might have to disable the onboard video manually in the BIOS. If not, I have no idea what the issue is or maybe don't fully understand what the issue is.
Sorry I meant
HP Pavilion dv6-6b12ed

I do have an onboard Intel HD graphics 3000 and an Radeon HD 6770M Graphics card. The point is that they can switch between those videocards in order to save battery when you don't need the good videocard.



What my issue is, is that my control panel from Intel doesn't open correctly.. And I believe the driver had to be re-installed or something. I stated in my previous post that doing so, kinda fked up the function to switch between the videocards, I lost the function in the AMD Catalyst control center to configure these options.


The driver I downloaded from Intel was from their own site: http://downloadcenter.intel.com/Deta...=3319&lang=eng

And I also tried this one: http://downloadcenter.intel.com/Deta...adType=Drivers


So my question again is, how do I re-install the Intel Extreme Graphics control panel without screwing up the functions of the other videocard (and both videocards together).
My System SpecsSystem Spec
21 Mar 2012   #6

Windows 7 Home Premium x64
 
 

Quote:
switch between those videocards in order to save battery when you don't need the good videocard.
Good to know, thanks.

The newer version driver should be the better choice.
Just felt right to notice:
Quote:
These drivers will not function with any other product. View the README file for installation information and the RELEASE NOTES for driver version details. This driver package contains version 15.22.50.64.2509 (8.15.10.2509) for Windows 7* 64-bit and Windows Vista* 64-bit.
. . .
These software drivers are generic versions and can be used for general purposes. However, computer original equipment manufacturers (OEMs) may have altered the features, incorporated customizations, or made other changes to the software or software packaging they provide. To avoid any potential installation incompatibilities on your OEM system, Intel recommends that you check with your OEM and use the software provided by your system manufacturer.
Did you sift through this readme? (kinda lengthy, didn't feel like it myself, heh) When you first received the computer, did it work? Because that would be very bad form, and would be that much stranger if it were the case. If it did, maybe there was some other software involved.

Have you tried installing the Intel drivers/software and AMD drivers/software in different orders? Maybe one likes to overpower the other somehow, like when I install Quicktime or something and it overtakes the file associations that I don't want it to have. Or maybe disabling one or the other in Device Manager and installing the drivers/software from there, then enabling the disabled one and doing the same for it.

Just throwing out ideas sporatically, sorry I'm not a sharpshooter when it comes to this.
My System SpecsSystem Spec
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 Can't open Intel ® Extreme graphics control panel suddenly




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