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Windows 7: Confusion with graphics card driver software

04 Apr 2012   #1
BluRay

Windows 7 Ultimate, 32-bit
 
 
Confusion with graphics card driver software

Hi there,

firstly excuse me since I'm not much knowledgeable about these stuffs
I use a Hp laptop and it has ATI Mobility Radeon 4500 series. Few months ago I had hardware problem with my laptop. So took it to a repair shop and then they fixed it (they said that there was problem with the BIOS and RAM) and re-installed the windows for me.
Now that I tried to play some games I'm having problem. Like once I was getting Opengl error. I searched over the internet for solution and one said to update the driver software. So I opened the device manager and saw under the Display Adapter it is shown ATI Mobility Radeon 4500 series (Windows Corporation WDDM 1.1). Now I don't think I have the proper driver software and that I should get one, probably I'll download it from the AMD website. So am I correct? And before installing the new driver software, do I need to do anything with the WDDM 1.1 or do I just install the software, keeping everything as they are? Is there any possibility of problem occurring if I do the later one?

btw, my RAM is 2GB, processor is Intel Core2 Duo @2.4GHz and I use Windows 7 32-bit
hope I was able to clarify my problem

thank you


My System SpecsSystem Spec
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04 Apr 2012   #2
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

The one from AMD should work as long as your laptop also doesn't have switchable graphics, which is where it also has Intel graphics that is used for low power/regular use and the AMD is used for high power/gaming use. If it does have switchable graphics then you will have to get the driver from HP as it will have the intel driver integrated into the AMD driver.
My System SpecsSystem Spec
04 Apr 2012   #3
BluRay

Windows 7 Ultimate, 32-bit
 
 

Quote   Quote: Originally Posted by stormy13 View Post
The one from AMD should work as long as your laptop also doesn't have switchable graphics, which is where it also has Intel graphics that is used for low power/regular use and the AMD is used for high power/gaming use. If it does have switchable graphics then you will have to get the driver from HP as it will have the intel driver integrated into the AMD driver.
I think my one is then a switchable graphics (found it here: http://www.amd.com/us/products/techn...-graphics.aspx)


and I think this is one is from the Hp: ATI Mobility Radeon Video Driver HP Pavilion dv6-1116tx Entertainment Notebook PC - HP Customer Care (United States - English)

also I found this in the website under category graphics: Mobile Intel 4 Series Express Chipset Family Graphics Driver HP Pavilion dv6-1116tx Entertainment Notebook PC - HP Customer Care (United States - English)<--- what is this one for?

and what should be my best course of action?
thanks
My System SpecsSystem Spec
.

04 Apr 2012   #4
BluRay

Windows 7 Ultimate, 32-bit
 
 

Quote   Quote: Originally Posted by stormy13 View Post
The one from AMD should work as long as your laptop also doesn't have switchable graphics, which is where it also has Intel graphics that is used for low power/regular use and the AMD is used for high power/gaming use. If it does have switchable graphics then you will have to get the driver from HP as it will have the intel driver integrated into the AMD driver.
thanks!
My System SpecsSystem Spec
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