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Windows 7: Direct3D Acceleration disabled, Graphics Card not detected by Windows

09 May 2012   #1
aceylone777

Windows 7 Home Premium 64 bit
 
 
Direct3D Acceleration disabled, Graphics Card not detected by Windows

Hi, I've been having a bevy of issues with my computer ever since I restored it after getting a virus. After reinstalling W7, I've never been able to play a single video game on my computer (really defeating the purpose of an Alienware). When I try to run Unreal Tournament 2004, the error message reads CRITICAL ERROR: Please enable Direct3D acceleration. You can do this by starting dxdiag and enabling it in Display tab after installing DirectX 8.1b (or later) and latest drivers. Woohoo. So I went to dxdiag, and it says that DirectDraw Acce;, Direct3D Accel, and AGP Texture Accel are all disabled. I went to see what the graphics card is, because I forget...and Windows can't even tell me what card it is. I have no clue. Also, I can't even use the ethernet port on the computer to hard wire a internet connection; I have to use my wireless usb plug in from Netgear. Help, please!

Windows 7 Home Premium 64 bit
Intel i7 Quad Core @ 1.73 GHz
4 GB ram
Unknown graphics card!


My System SpecsSystem Spec
09 May 2012   #2
bobkn

Windows 7 Pro X64 SP1
 
 

Quote   Quote: Originally Posted by aceylone777 View Post
Hi, I've been having a bevy of issues with my computer ever since I restored it after getting a virus. After reinstalling W7, I've never been able to play a single video game on my computer (really defeating the purpose of an Alienware). When I try to run Unreal Tournament 2004, the error message reads CRITICAL ERROR: Please enable Direct3D acceleration. You can do this by starting dxdiag and enabling it in Display tab after installing DirectX 8.1b (or later) and latest drivers. Woohoo. So I went to dxdiag, and it says that DirectDraw Acce;, Direct3D Accel, and AGP Texture Accel are all disabled. I went to see what the graphics card is, because I forget...and Windows can't even tell me what card it is. I have no clue. Also, I can't even use the ethernet port on the computer to hard wire a internet connection; I have to use my wireless usb plug in from Netgear. Help, please!

Windows 7 Home Premium 64 bit
Intel i7 Quad Core @ 1.73 GHz
4 GB ram
Unknown graphics card!
Sounds like you need a few drivers, beginning with the ethernet and graphics drivers.

I assume that an Alienware laptop has a service tag, like other Dell products. Take the tag information to support.dell.com. You'll end up here:

Drivers and Downloads | Dell [United States]

Switch the OS choice to Win 7 X64. Entering the Service Tag should cause only updates for your specific hardware to appear. (The M15X laptop appears to have been built using either AMD or nVidia graphics.)
My System SpecsSystem Spec
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 Direct3D Acceleration disabled, Graphics Card not detected by Windows




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