Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 does not detect Widescreen monitor

21 May 2012   #1
Michman

Windows 7 Professional 64-bit
 
 
Windows 7 does not detect Primary monitor

I recently upgraded my laptop to an HP 6565b with docking station from an HP 6555b with the same docking station. Almost identical machines but the new one runs Windows 7.

On the new machine I cannot get it to recognize my 23" Samsung SyncMaster PX2370. The old machine did just fine (running Windows XP). I've downloaded the latest driver for my display adapter (AMD Radeon HD 6520G) and installed the proper monitor driver for the monitor.

I'm hooking the monitor up through a DVI cable on the back of the docking station.

When I hook up a basic 17" monitor, Windows recognizes the display and it works without issue. However I can't get my Widescreen to do the same. I don't know what else to do at this point. Any help would be appreciated.


My System SpecsSystem Spec
.
21 May 2012   #2
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Have you tried changing the screen resolution?

Screen Resolution - Display Settings
My System SpecsSystem Spec
21 May 2012   #3
Michman

Windows 7 Professional 64-bit
 
 

The monitor doesn't even show as an available display thus adjusting the resolution would simply change the resolution on the laptop screen.

I can't even get the widescreen monitor to show as an available choice to extend or copy the desktop on to.

Other ideas?
My System SpecsSystem Spec
.

21 May 2012   #4
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

From what i found it looks like your new laptop doesn't have a DVI port, it has DisplayPort and VGA.
Your old laptop has all 3 video ports.

Can you confirm that?

Can you remove the docking station and connect your new laptop directly to the monitor?
Test it that way to eliminate the docking station.
My System SpecsSystem Spec
21 May 2012   #5
Michman

Windows 7 Professional 64-bit
 
 

The laptop doesn't have a DVI port, only VGA. Same with the original computer.

It's not a docking station issue because I can hook up a standard 17" monitor via the docking station's DVI port and the computer recognizes it instantly and extends video to it. The issue only arises when I hook up my widescreen instead...no picture. And when I place the old computer with XP back on the docking station, the widescreen immediately displays correctly.
My System SpecsSystem Spec
21 May 2012   #6
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

I can't think of anything else...
Maybe someone else will see this and have some other ideas.
My System SpecsSystem Spec
24 May 2012   #7
Michman

Windows 7 Professional 64-bit
 
 

Looks like it was the docking station, a new one did the trick. Very strange set of circumstances.
My System SpecsSystem Spec
25 May 2012   #8
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Glad to see you got this figured out.
Thanks for posting back with the answer.
My System SpecsSystem Spec
Reply

 Windows 7 does not detect Widescreen monitor




Thread Tools




Similar help and support threads
Thread Forum
Windows 7 won't detect second monitor.
I have a dell inspirion 530S with an intel g33/g31 express chipset, and a VGA splitter. When I have one monitor plugged in, without the splitter, the display is fine on that one monitor. However, when I have them both plugged into the splitter, it treats both monitors the same, with a crappy...
Graphic Cards
New Widescreen Monitor - Smaller Font Printed With WL Mail
Installed a bigger widescreen monitor but when I print emails (with WL Mail) the text is smaller than with old monitor. Don't understand it - went back to an email that I printed a week ago and printed again ... sure enough, the text size was smaller (the image contained, however, was the same...
Hardware & Devices
How can I change the aspect ratio from widescreen to.. not-widescreen
I would like to state first that I've searched the forum for this question with reasonable effort and I could not find this particular one or an answer to it. I have a widescreen monitor. There are some old games I like to play which do not have widescreen resolutions, and as a result, the...
Graphic Cards
Widescreen Monitor
I have a 22" widescreen monitor I have set my resolution to 1280x720 and everything is just the way I want it. Except when I open a browser IE8 for example everything is "crunched" not stretched. I'd rather have it stretched, and I was wondering if anyone knows of a way to fix this.
General Discussion
Maximizing Widescreen Monitor Vertical Real Estate
With widescreen monitors, which are pretty much the standard these days, there is always plenty of horizontal space, it's the vertical space that is at more of a premium. To take advantage of this I've done 2 things - First, I moved my taskbar to the left side of the screen, this gives me that much...
General Discussion
Problem with a widescreen monitor
Hey there, Well, I using a 32" LCD TV as my primary monitor, it runs well at 1360x768 but I got the problem when a game runs in 1024 x 768 or other 4:3 resolution its not possible to stretch the image cause Win7 RC put the game in the middle and there are dark areas to both sides of the...
Graphic Cards


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:43.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App