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Windows 7: Please help install ATI properly

23 May 2012   #11
bobkn

Windows 7 Pro X64 SP1
 
 

Testar hasn't posted the precise model number, so it's difficult to provide accurate and complete advice.

Does this notebook include AMD switchable graphics?

AMD Switchable Graphics Technology

If so, it'd need drivers for both the onboard Intel graphics controller, plus the separate AMD controller.

I have no personal experience with it (or nVidia's similar Optimus scheme), but it's not impossible that Testar would need both Intel and AMD graphics drivers.


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23 May 2012   #12
archer

Windows 7 ultimate x64
 
 

I am little amazed, if your notebook does not have a ATI card. Then, how it allows you to install ATI catalyst? Generally, it should stop the installation if no compatible hardware is found while installing the drivers. I will also vote for switchable graphics option.

Please check and inform.
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23 May 2012   #13
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

As i mentioned before varient models come with a discret Gpu like my E-450 Hp
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23 May 2012   #14
testar

Windows 7 Ultimate x64
 
 

it's HP G62-111EE Notebook PC
which can be found in the following list:
HP G62-100 Notebook PC series*-* Download drivers and software - specify product name - HP Business Support Center

Thanks!
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24 May 2012   #15
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

Seems like you have switchable graphics but you should oly use the Driver that was issued

Updating Laptop drivers is always iffy sometimes they work sometimes not


Attached Thumbnails
Please help install ATI properly-chart.png  
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24 May 2012   #16
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

If it does in fact use switchable graphics then you need both the Intel (installed first) and AMD drivers installed for both to work properly.

Also if it is for whatever reason HP hasn't provided and single installer that installs both at the same time. Most of the laptop manufacturers that build laptops that support switchable graphics usually provide a single installer (in this case it would be the AMD driver) that has the Intel driver integrated into it, but for this particular model it is separate installers.
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24 May 2012   #17
testar

Windows 7 Ultimate x64
 
 

Thing is, I have no switchable graphics option.
I think that's because I only have one graphic card installed at the moment.



And the driver from the hp site was the first one I tried,it installs fine and very fast it just takes under 5 secs to complete the installation and then I check the ati technologies folder and it is empty.

And here is the installation log.


it says nothing about CCC.
Why?
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24 May 2012   #18
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

What does it show in Device Manager under display devices and possibly unknown devices?
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24 May 2012   #19
testar

Windows 7 Ultimate x64
 
 

It only shows intel hd graphics.
My System SpecsSystem Spec
24 May 2012   #20
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

According to HP,

HP G62-111EE Notebook PC Product Specifications HP G62-111EE Notebook PC - HP Customer Care (United States - English)

that is all that model has. No idea which of the 40 or so variants of the G62 may have the AMD graphics in it, but some of them do and that is why they list both.
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 Please help install ATI properly




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