I'm using a HP ENVY 14-2020NR and I've had this problem for quite a while now but it has never bothered me until recently as I began playing Diablo and was surprised that my Envy was struggling to cope with medium-low graphics. When I first bought it, I was able to load up catalyst control centre and assign programs to integrated/dedicated graphics however now I cannot load it up at all.
I have tried uninstalling and reinstalling the graphics drivers
from HP with no avail.
I now suspect that the AMD graphics card in my laptop may be faulty
and the notebook has resigned to using the intel graphics only
When I right click the catalyst control icon in the system try, I see only 1. Mobile Intel(R) HD Graphics with no mention of the radeon HD graphics.
In Device manager however I see both AMD Radeon and Mobile Intel(R) HD Graphics with no errors in either of them.
In Control Panel I see no Catalyst control centre. However I can see in the windows start menu but when clicking it, nothing loads up.
I installed the drivers provided by HP and not AMD or Intel.
Any help on the issue is welcome, thank you in advance!