Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Updated graphics drivers - can't see screen or enter safe mode etc

24 May 2012   #1

Windows 7 ultimate 32
 
 
Updated graphics drivers - can't see screen or enter safe mode etc

Hi,

I'm just put windows 7 on my friends laptop, all went well until I tried to install the graphics drivers for card nvidia geforce 8600M......then it just boots up with a mostly blank screen with lines coming down, the sound is muted but i think it is booting up into windows as the screen goes lighter after a while.

I've tried everything to get into safe mode or repair but can't......once it did let me into repair (no idea how as have tried everything since and it won't again) so i know it is okay as the screen was fine whilst in repair mode - I used system restore but didn't go back far enough and have just got the same problem now.

I don't have a windows disk, have made a usb bootable repair disk but can't access bios to change the boot order.

I'm guessing the only option is to get hold of or make a windows 7 disk but I really need to get it working tonight if at all possible so would be really grateful if anyone knows of anything else I can try.

I don't understand how/why it let me get into repair mode once but not since.....am wondering if i pressed something different.......have tried f1, f2, f8, del, esc, tapping space bar........none of which give any visible change just the lines down the screen.

Many thanks!


My System SpecsSystem Spec
.

24 May 2012   #2

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

You don't necessarily need to get into the BIOS to boot from your DVD drive.

Insert your repair disc then tap the one-time boot key for the computer, which should enable the boot menu.

Select the USB drive then press Enter and choose Last Known Good Configuration in the Windows Recovery Environment.

You haven't stated the computer manufacturer, but their support site should explain which key you need to tap to bring up the boot menu.
My System SpecsSystem Spec
24 May 2012   #3

Windows 7 ultimate 32
 
 

Thanks, and thanks for the reply

I haven't got a dvd just a bootable usb? I'll search for the one-time boot key now, its an acer laptop....

Thanks
My System SpecsSystem Spec
.


24 May 2012   #4

Windows 7 ultimate 32
 
 

Apparently the one time boot key is f12 but doesnt seem to be doing anything, or still cant see the screen at all!
My System SpecsSystem Spec
24 May 2012   #5

Windows 7 ultimate 32
 
 

still no joy.....it beeps when i press f2 so i assume that means its entering the bios, is there a way of knowing what to press blindly to change the boot order to boot from usb??
My System SpecsSystem Spec
24 May 2012   #6

Windows 7 Pro X64 SP1
 
 

Sounds rather worse than bad drivers.

Drivers should not prevent you from seeing POST messages, entering the BIOS setup, or booting in safe mode. I'd bet a small sum that it's a hardware issue.
My System SpecsSystem Spec
24 May 2012   #7

Windows 7 ultimate 32
 
 

thanks for the reply, it was as it is now for about 2 hours yesterday then it somehow gave the repair mode option and let me do a system restore and during this it was all fine.....i assumed from this that it musn't be hardware and i hadn't gone back far enough with the system restore? I installed loads of drivers at the same time instead of rebooting after each one - probably a stupid mistake!
My System SpecsSystem Spec
24 May 2012   #8

Windows 7 ultimate 32
 
 

after the restore it just went back to the same....how it is now, no idea what i pressed to give the repair mode option, have tried everything since i think!
My System SpecsSystem Spec
Reply

 Updated graphics drivers - can't see screen or enter safe mode etc




Thread Tools



Similar help and support threads for2: Updated graphics drivers - can't see screen or enter safe mode etc
Thread Forum
Cant enter safe mode, restarts during login screen General Discussion
Windows 7 x64 startup errors, can't enter safe mode or repair system General Discussion
Laptop stuck in boot loop - can't enter safe mode General Discussion
Computer crashed and won't enter safe mode. How do I restore it? BSOD Help and Support
Windows 7 won't reboot (Error 0xc00000e9) and can't enter Safe Mode? BSOD Help and Support
Blue Screen - Cannot Enter Safe Mode or Any Other Mode BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:48 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33