I just stubled here by accidednt, but since I'm here... I've had this issues from time to time... and as checklist ... If I remember correctly you've got to run sweeper as an admin or it won't have permissions to acctually clean your system, second... I also remember, saying something to run sweeper in a safe mode.. I never did, but I think that's what they suggest...
and lastly... if everything fails try to remember speciffic version you've had on you system install, and then unninstall... I know... That would be a bitch to do... but installation will create precise log for the uninstaller...
Or better yet... wait for someone qualified from around here to help ya
Good luck.