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Windows 7: Display driver crashing when starting internet videos.


02 Jul 2012   #1

Windows 7 Ultimate
 
 
Display driver crashing when starting internet videos.

I've had this problem for quite a long time now, I feel like I've tried everything that I can think of. There seems to be a large population of people with similar issues with different solutions but all to no avail.

Anytime I watch web videos, youtube comes to mind specifically. My display may OR may not crash. Sometimes it does, sometimes it doesn't, sometimes it comes back, sometimes it doesn't. It seems like 50:50 and every time I open a video I roll the dice to see if I can watch or I'll have to restart.

Sometimes the driver crashes and recovers after a brief black screen.
More frequently it just crashes and my monitor loses the connection to the PC. (Monitor light blinks as if the PC was off) Restarting my PC fixes the issue.

I have:

-Tested Memory Via Memory test
-Updated and installed latest drivers.
-Rolled back to a earlier driver.
-Uninstalled Drivers - Booted safe mode- driver sweep- Installed Newest drivers.
-Uninstalled Drivers - Booted safe mode- driver sweep- Reinstalled older drivers.
-Tried multiple browsers- Chrome/Firefox
-Virus Scanned
-Clean registry (Via CCLeaner)
-Disabled Hardware acceleration (VIA DirectX SDK)
-Sent away my graphics card to XFX to have tested (Working 100%- XFXFORCE)
-Disc Defragmenter


Are there any other ideas?


OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer Microsoft Corporation
System Name ADAM-PC
System Manufacturer INTEL_
System Model DP35DP__
System Type x64-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz, 2660 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corp. DPP3510J.86A.0437.2008.0521.1933, 5/21/2008
SMBIOS Version 2.4
Installed Physical Memory (RAM) 8.00 GB
Name NVIDIA GeForce 9800 GTX/9800 GTX+
PNP Device ID PCI\VEN_10DE&DEV_0612&SUBSYS_23731682&REV_A2\4&727DAF7&0&0008
Adapter Type GeForce 9800 GTX/9800 GTX+, NVIDIA compatible
Adapter Description NVIDIA GeForce 9800 GTX/9800 GTX+
Adapter RAM 512.00 MB (536,870,912 bytes)
Installed Drivers nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

My System SpecsSystem Spec
.

02 Jul 2012   #2

Windows 7 Ultimate
 
 

No ideas?
My System SpecsSystem Spec
04 Jul 2012   #3

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by ATopp View Post
I've had this problem for quite a long time now, I feel like I've tried everything that I can think of. There seems to be a large population of people with similar issues with different solutions but all to no avail.

Anytime I watch web videos, youtube comes to mind specifically. My display may OR may not crash. Sometimes it does, sometimes it doesn't, sometimes it comes back, sometimes it doesn't. It seems like 50:50 and every time I open a video I roll the dice to see if I can watch or I'll have to restart.

Sometimes the driver crashes and recovers after a brief black screen.
More frequently it just crashes and my monitor loses the connection to the PC. (Monitor light blinks as if the PC was off) Restarting my PC fixes the issue.

I have:

-Tested Memory Via Memory test
-Updated and installed latest drivers.
-Rolled back to a earlier driver.
-Uninstalled Drivers - Booted safe mode- driver sweep- Installed Newest drivers.
-Uninstalled Drivers - Booted safe mode- driver sweep- Reinstalled older drivers.
-Tried multiple browsers- Chrome/Firefox
-Virus Scanned
-Clean registry (Via CCLeaner)
-Disabled Hardware acceleration (VIA DirectX SDK)
-Sent away my graphics card to XFX to have tested (Working 100%- XFXFORCE)
-Disc Defragmenter


Are there any other ideas?


OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer Microsoft Corporation
System Name ADAM-PC
System Manufacturer INTEL_
System Model DP35DP__
System Type x64-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz, 2660 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corp. DPP3510J.86A.0437.2008.0521.1933, 5/21/2008
SMBIOS Version 2.4
Installed Physical Memory (RAM) 8.00 GB
Name NVIDIA GeForce 9800 GTX/9800 GTX+
PNP Device ID PCI\VEN_10DE&DEV_0612&SUBSYS_23731682&REV_A2\4&727DAF7&0&0008
Adapter Type GeForce 9800 GTX/9800 GTX+, NVIDIA compatible
Adapter Description NVIDIA GeForce 9800 GTX/9800 GTX+
Adapter RAM 512.00 MB (536,870,912 bytes)
Installed Drivers nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Hi ATop, I see you have 8gigs of RAM installed. Can you please let us know if you have a single 8GB dimm or 2*4 gigs. If you gave 2, try running your PC with just one dimm. Let us know.
My System SpecsSystem Spec
.


05 Jul 2012   #4

64-Bit W7 Ult_sp1
 
 

are you referring to Flash videos in particular..
right click on the video and make sure you have the latest Flash driver..

sometime enabling/disabling the hardware acceleration helps..
My System SpecsSystem Spec
Reply

 Display driver crashing when starting internet videos.




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