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Windows 7: Windows kernal driver stopped responding and has now recovered?


20 Jul 2012   #1

MS Windows 7 Home Premium 64-bit
 
 
Windows kernal driver stopped responding and has now recovered?

It keeps doing that it pisses me off.. Black screen then lag then goes right to normal how to fix?

Im using NVIDIA sorry don't know how to give in my details about my laptop but anyone can show me?


My System SpecsSystem Spec
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20 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

(1) Click on the start
(2) Type System Information in search.
(3) Fill in your System Specs: Here
My System SpecsSystem Spec
20 Jul 2012   #3

MS Windows 7 Home Premium 64-bit
 
 

My System SpecsSystem Spec
.


20 Jul 2012   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

xJay,
to help you then you must help us by filling in your system specs.

Please use this procedure which will provide us with complete info. I recommend using either Speccy or SIW which provide all of the info mentioned in this writeup.

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Manufacturer and Model and
ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

You will find that in Speccy, you can select info from the display
using your mouse/touchpad and then paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.
My System SpecsSystem Spec
20 Jul 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

After following Karls advice, please do the following:

Quote:
BugCheck 0x116
These crash are DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
  • If you are overclocking any hardware, please stop.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.


Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. For AMD:
    • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
    • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
      1. Click Start Menu
      2. Right Click My Computer/Computer
      3. Click Manage
      4. Click Device Manager from the list on the left
      5. Expand Display adapters
      6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      Alternatively:
      1. Login as an adminstrative user
      2. Click Start Menu
      3. Click Control Panel
      4. Click Hardware and Sound
      5. Click Device Manager (the last link under Devices and Printers)
      6. Expand Display adapters
      7. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  7. Restart your computer after uninstalling drivers for all display cards
  8. Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.





warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


For 0x116 Video TDR Error crashes:

  • Quote   Quote: Originally Posted by H2SO4 View Post
    These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

    It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.
    The above quote was taken from http://www.sevenforums.com/crashes-d...tml#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining STOP 0x116: VIDEO_TDR_ERROR troubleshooting and proceed through each step. Let us know if you need further help.
My System SpecsSystem Spec
20 Jul 2012   #6

MS Windows 7 Home Premium 64-bit
 
 

Done
My System SpecsSystem Spec
20 Jul 2012   #7

MS Windows 7 Home Premium 64-bit
 
 

My brother overclocked my laptop a month ago
My System SpecsSystem Spec
20 Jul 2012   #8

MS Windows 7 Ultimate SP1 64-bit
 
 

Excellent.

Now. Let us know how you come along on following Writhziden's procedure which was provided to you via KookKat.

Writhziden is one of our resident BSOD and Crash analysis experts and is amazing.
My System SpecsSystem Spec
20 Jul 2012   #9

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by xJay View Post
My brother overclocked my laptop a month ago
Cease and desist from overclocking. That alone will probably solve your problem.

karl
My System SpecsSystem Spec
20 Jul 2012   #10

MS Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
Quote   Quote: Originally Posted by xJay View Post
My brother overclocked my laptop a month ago
Cease and desist from overclocking. That alone will probably solve your problem.

karl

How do i do that?
And what is overclocking?
and also using the speeccy telling my things are like 65degrees
My System SpecsSystem Spec
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 Windows kernal driver stopped responding and has now recovered?




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