Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: New build cannot find MSI R7850 Twin Frozr 2GD5/OC card

29 Jul 2012   #1
JeninVegas

Windows 7 64 bit
 
 
New build cannot find MSI R7850 Twin Frozr 2GD5/OC card

Originally, I had the issue of not being able to power the card at all.

Whenever I hooked up the card to the motherboard AND to the PSU (where the card was getting power from the wire to the PSU), the computer wouldn't turn on.

Only after I unplugged the connections that had to do with the power (wires from the card and the PSU) would it start up. Even then it would take a few times before it would turn on. Something about doing that just makes restarting problematic.

Finally I did the unwise (yet somewhat desperate) thing of hooking up the power to the card while running. So far nothing bad but it's running. The fans are on although it seems a bit loud.

I don't know if that's because I have the covers off or there's no instructions telling it when to run the fan and at what speed so it's at full blast. Just a guess at this point.

However... the computer doesn't know the card is there. I've double checked my connections, made sure the wires are connected but Windows 7 64 can't find it.

I've done the Scan for Changes trick under Device Manager, gone to Window's update, and of course tried to install the driver that came with the the install disk but I get a message saying:

"Live Update 5 support MSI products only"

So to recap:

How can I find my Twin Frozer with Windows 7 64 edition?

Here's my computer specs:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)

Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (4 CPUs), ~3.1GHz Memory: 8192MB RAM

Available OS Memory: 7912MB RAM

This is pretty much my build with the exception of the PSU. I went with the 700 version.

Intel i5-2400, MSI Radeon HD 7850, Cooler Master HAF 912 - System Build - PCPartPicker

Let me know if there's anything else I should provide.

Thanks in advance. I will be back in a few hours so if I don't respond, that's why.


My System SpecsSystem Spec
.

29 Jul 2012   #2
bobkn

Windows 7 Pro X64 SP1
 
 

Can you see the BIOS startup messages?

Can you boot into safe mode (F8)?

According to your manual, the default for graphics is PCI-E (rather than onboard, or PCI). Is it still set to that? (Obviously, that would require that you be able to get in to the BIOS/UEFI settings.)
My System SpecsSystem Spec
29 Jul 2012   #3
JeninVegas

Windows 7 64 bit
 
 

Thanks for the reply. Haven't tried that yet but took it to a compute repair shop. Turns out the card was bad.

Appreciate the response. =)

Returning it to NewEgg for a replacement card.
My System SpecsSystem Spec
.


Reply

 New build cannot find MSI R7850 Twin Frozr 2GD5/OC card




Thread Tools





Similar help and support threads
Thread Forum
Should I Sell my Radeon HD 7970 3GB Twin Frozr OC Boost Edition
MSI R7970 TF 3GD5/OC BE Radeon HD 7970 3GB Twin Frozr OC Boost Edition 384-bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card - Newegg.com I bought this for about $225 on sale used a while back. I am thinking I could sell it for about $200. I'm wondering if I should sell...
Graphic Cards
My new MSI Twin Frozr 7950 Unigine Heaven scores.
MSI Twin Frozr Radeon 7950 3GB (Overclocked) (Yes it was my christmas present!) Well here are my results after getting my new GPU installed. I had some problems at first because I switched from Nvidia to AMD and it was a pain to get the drivers working how I wanted. I have it overclocked quite a...
Graphic Cards
MSI GTX 560 Ti Hawk Twin Frozr III or MSI GTX 650 Ti Cyclone?
Hi guys. I'm planning to upgrade my graphics card and I have the possibility of buying either an as new MSI GTX 560 Ti Hawk Twin Frozr III or a new MSI GTX 650 Ti Cyclone. Price is the same. Any advice? Thanks, J
Graphic Cards
How to find out what Windows 7 Build I have?
How do I find this out? I have Windows 7 Home Premium SP1, 64-Bit.
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:01.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App